Front Desk & Client Engagement Specialist

Talentify; Greencastle (IN); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Training & development

Job summary

Amanda Procenti - State Farm Agent in Greencastle, IN is seeking a Receptionist to join the team and deliver exceptional customer service. The role involves greeting clients, scheduling appointments, handling inquiries, and supporting insurance-related conversations with prospective and existing customers.

The ideal candidate will be organized, detail-oriented, and able to contribute to a positive office environment while assisting with various administrative tasks.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Reception/Customer Service

Communication

Organization

Sales conversations

MS Office & CRM

Job description

Amanda Procenti - State Farm Agent in Greencastle, IN is seeking a Receptionist to join the team and deliver exceptional customer service. The role involves greeting clients, scheduling appointments, handling inquiries, and supporting insurance-related conversations with prospective and existing customers.

The ideal candidate will be organized, detail-oriented, and able to contribute to a positive office environment while assisting with various administrative tasks.