Front Desk & Client Care Specialist - Insurance

Insuredsa; San Antonio (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

State Farm Agent Chad Dawson in San Antonio, TX is seeking a Receptionist - State Farm Agent Team Member to join a close-knit, growth‑minded office. This full‑time role centers on welcoming customers, handling inquiries, coordinating appointments and supporting a productive team with a focus on service excellence.

The ideal candidate thrives in a supportive role, is organized, and eager to learn about insurance.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication skills

Organization

Sales conversations

MS Office & CRM

Job description

State Farm Agent Chad Dawson in San Antonio, TX is seeking a Receptionist - State Farm Agent Team Member to join a close-knit, growth‑minded office. This full‑time role centers on welcoming customers, handling inquiries, coordinating appointments and supporting a productive team with a focus on service excellence.

The ideal candidate thrives in a supportive role, is organized, and eager to learn about insurance.