Front Desk & Client Services Specialist - Insurance

Chad Babcock State Farm Insurance Agency; Excelsior (MN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Hiring Bonus

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Chad Babcock State Farm Insurance Agency in Excelsior, MN seeks a Receptionist - State Farm Agent Team Member to join a dynamic, customer-focused office. You will greet clients, handle calls, manage appointments, and maintain records while exploring opportunities to offer insurance options.

The ideal candidate is organized, detail-oriented, and enjoys a supportive role with growth potential in the insurance industry.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Chad Babcock State Farm Insurance Agency in Excelsior, MN seeks a Receptionist - State Farm Agent Team Member to join a dynamic, customer-focused office. You will greet clients, handle calls, manage appointments, and maintain records while exploring opportunities to offer insurance options.

The ideal candidate is organized, detail-oriented, and enjoys a supportive role with growth potential in the insurance industry.