Front Desk & Client Care Specialist – Insurance

Rdagcy; Montclair (NJ); On-site; USD 34,000 - 38,000; Full time

Benefits offered by this job

Health Stipend

Competitive salary

Free food & snacks

Opportunity for advancement

Paid time off

Savings bank

Training & development

Job summary

Rdagcy in Montclair, NJ, is looking for a full-time Receptionist to join their team. As a State Farm Agent Team Member, you'll interact with clients, manage appointments, and support the team with various tasks.

The ideal candidate is organized, detail-oriented, and has previous experience in customer service. The role offers competitive pay and numerous benefits aimed at professional development and work-life balance.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Identify opportunities to offer insurance options to customers.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks.

Skills

Previous experience in a receptionist or customer service role

Communication and interpersonal skills

Organizational and multitasking abilities

Comfortable with engaging in sales conversations

Basic computer skills, including Microsoft Office and CRM systems

Job description

Rdagcy in Montclair, NJ, is looking for a full-time Receptionist to join their team. As a State Farm Agent Team Member, you'll interact with clients, manage appointments, and support the team with various tasks.

The ideal candidate is organized, detail-oriented, and has previous experience in customer service. The role offers competitive pay and numerous benefits aimed at professional development and work-life balance.