Front Desk & Client Care Specialist

Hirebridge; Aubrey (TX); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

Paid time off

401k program

Vision insurance

Dental insurance

HSA options

Pet-care discounts

Uniform allowance

Flexible schedules

Growth opportunities

Job summary

CityVet is seeking a Client Service Specialist to be the first point of contact for clients both on the phone and in person. The role focuses on creating a pleasant experience and building relationships that turn clients into loyal brand ambassadors.

Essential qualifications include computer proficiency, a high school diploma or GED, and being at least 18 years old. Join our pet-loving team in a welcoming, team-driven environment at CityVet clinics.

Qualifications

• High school diploma or GED required.
• 18 years of age or older at time of hire.
• Proficient with computers.

Responsibilities

• Manage appointment check-ins, book new appointments, and coordinate with team on discharge/information for grooming, clinic, walk-ins, technician appointments, boarding and retail appointments.
• Prioritize scheduled appointments and educate clients to ensure an efficient daily workflow.
• Greet and welcome clients entering the clinic and assist with check-in and delays while keeping staff informed.

Skills

Computer proficiency

Education

High school diploma or GED

Job description

CityVet is seeking a Client Service Specialist to be the first point of contact for clients both on the phone and in person. The role focuses on creating a pleasant experience and building relationships that turn clients into loyal brand ambassadors.

Essential qualifications include computer proficiency, a high school diploma or GED, and being at least 18 years old. Join our pet-loving team in a welcoming, team-driven environment at CityVet clinics.