Front Desk Clerk II — Visitor Services

University of Rochester; Mississippi; On-site; USD 25,000 - 34,000; Full time

Job summary

University of Rochester is seeking a receptionist to greet visitors, answer phones, and provide clerical support in the Transportation and Logistics department from 10:00 a.m. to 6:45 p.m., Monday through Friday.

The role requires strong customer service and organizational skills in a fast-paced environment. Responsibilities include directing visitors, screen calls, scheduling meetings, data entry, and maintaining filing systems while ensuring a welcoming, professional reception area.

Qualifications

• High School diploma and 2 years of related work experience required.
• Or equivalent combination of education and experience.

Responsibilities

• Receives visitors, patients and/or staff members and answers telephones.
• Provides direction and assistance requiring working knowledge of departmental organization and procedures.
• Performs clerical duties incidental to the receptionist function.
• Answers, screens, and forwards incoming phone calls.
• Schedules appointments and arranges for meetings.
• Relays information, exercising tact to maintain good relations.
• Provides clerical assistance such as completing forms, sorting mail, typing reports, posting records, maintaining files, etc.
• Maintains a tidy reception area.
• Handles incoming and outgoing mail as needed, including packages and deliveries.
• Other duties as assigned.

Education

High School diploma

Job description

University of Rochester is seeking a receptionist to greet visitors, answer phones, and provide clerical support in the Transportation and Logistics department from 10:00 a.m. to 6:45 p.m., Monday through Friday.

The role requires strong customer service and organizational skills in a fast-paced environment. Responsibilities include directing visitors, screen calls, scheduling meetings, data entry, and maintaining filing systems while ensuring a welcoming, professional reception area.