Front Desk Clerk, Holiday Inn

Delaware North; West Yellowstone (MT); On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid vacation days and holidays

Parental bonding leave

Tuition or certification reimbursement

Weekly pay

Friend and family discounts on IHG

30% off meals

Free Yellowstone Tour

Training and development with internal

Job summary

Delaware North Parks and Resorts at Holiday Inn West Yellowstone, Montana is seeking a seasonal Front Desk Clerk to greet and register guests, manage transactions, and coordinate with housekeeping to ensure a smooth stay.

The role offers weekly pay and a comprehensive benefits package including health, dental, vision, 401(k) with company match, paid vacation and holidays, parental bonding leave, tuition or certification reimbursement, and employee discounts across properties.

Qualifications

• Good interpersonal communication skills in person and by phone.
• Ability to multitask and remain professional under pressure from guests and supervisors.
• No high school diploma or GED required.

Responsibilities

• Greet and register guests via a centralized registration system and coordinate with housekeeping as needed.
• Manage cash and credit card transactions while keeping accurate paperwork.
• Resolve small guest issues immediately, delivering items to guests as needed.
• Monitor and balance the daily figures, post room and tax charges on guest accounts.

Skills

Interpersonal communication

Multitasking

Customer service

Education

No high school diploma required

Job description

The opportunity

Delaware North Parks and Resorts is hiring a seasonal Front Desk Clerk to join our team at Holiday Inn in West Yellowstone, Montana. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived;

Pay

$18.88 - $18.88 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

• Health, dental, and vision insurance*
• 401 (k) with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• Friends and family discount on IHG room rates
• 30% off meals
• Free Yellowstone Tour with Yellowstone Vacation Tours (purchase of park entrance pass required)
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

Life in West Yellowstone

Looking for a job you love? Be part of a global team fortunate enough to live and work next door to Yellowstone National Park, our nation’s first National Park! Located a half mile from the West entrance to Yellowstone with close access to Grand Teton National Park and the historic town of Cody, Wyoming, each day inspires in special places like this.

• Shared apartments/rooms available for $85/ week
• Housing costs include utilities and wifi
• Coin-operated laundry on-site
• Free weight room available
• Free use of the Holiday Inn pool
• Access to tons of outdoor activities, including:
  • Exploring the 2.2 million acres of Yellowstone National Park
  • Visiting nearby hot springs, geysers, and hotpots
  • Hiking, whitewater rafting, ziplining, wildlife tours, horseback riding, nature watching, camping, fishing, and much more

What will you do?

• Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
• Manage cash and credit card transactions while keeping accurate paperwork
• Resolve small guest issues immediately, delivering items to guests as needed
• Monitor and balance the daily figures, post room and tax charges on guest accounts

More about you

• Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial
• Ability to multitask, function in a professional manner under pressure from guests and supervisors
• No high school diploma or GED required

Physical requirements

• Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts

Shift details

Days
Evenings
8hr shift
OT as needed

Who we are

Our location at the West entrance to Yellowstone National Park is ideal for individuals who enjoy the great outdoors. Within minutes of town, you can be hiking in the mountains, fishing in streams and lakes, and exploring Yellowstone National Park! We offer employee housing in furnished shared apartments in West Yellowstone, as well as skiing, snowshoeing, and snowmobiling during the winter months. Team members receive 50% off meals on workdays.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality - come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation or any other legally protected status.