Front Desk Clerk/Data Entry (MFRC)

Oxuscorp; Colorado Springs (CO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Structured training

Stable weekday schedule

Mission-driven work supporting service members

Job summary

Oxuscorp is hiring a Front Desk Clerk/Data Entry professional to support the Military & Family Readiness Center at Schriever Space Force Base near Colorado Springs. Your key responsibilities include greeting visitors, answering inquiries, and performing data entry tasks. Required qualifications include over 4 years of customer service experience and proficiency in Microsoft Office. The position offers a structured work environment with a stable schedule, contributing to the mission of supporting military families and the Space Force community.

Qualifications

• 4+ years of customer service, reception, or administrative support experience.
• Ability to obtain base access and government computer access.
• Clear, professional verbal and written communication.

Responsibilities

• Greet and assist walk-ins; provide information on MFRC programs.
• Answer phones and route inquiries to the appropriate program manager.
• Register customers for classes and track daily statistics.

Skills

Customer service experience

Microsoft Office proficiency

Fast and accurate data entry

Professional communication

Tools

Microsoft Excel

Microsoft Word

Job description

About the job Front Desk Clerk/Data Entry (MFRC)

Front Desk Clerk / Data Entry Military & Family Readiness Center (M&FRC)

Location: Onsite at Schriever Space Force Base (near Colorado Springs, CO)

Company: Oxus Consulting Group LLC

Employment Type: Full-time, Non-Exempt (SCA-covered)

Target Start: Oct 2025

About the Role

We’re hiring a detail oriented, people-first Front Desk Clerk / Data Entry professional to support the Military & Family Readiness Center (MFRC) at Schriever Space Force Base. You’ll be the center’s first impression, greeting walk-in visitors, answering phones and email, and registering customers for classes while ensuring accurate daily data entry in the AFFIRST system. Training for base computer access and AFFIRST will be provided.

What You’ll Do

• Front-desk reception: greet and assist walk-ins; provide directions and basic information on MFRC programs, services, and classes.
• Customer communications: answer phones and the organizational inbox professionally and promptly; route inquiries to the appropriate program manager.
• Registration & data entry: register customers for classes/briefings; input and track daily statistics in AFFIRST (Quick Tracker); maintain sign-in logs.
• Resource center support: help customers with computers and printers (e.g., loading paper, clearing jams, changing toner); perform random usage checks per policy.
• Marketing & updates: assist with flyers, social posts, website/calendar updates, base magazine/marquee submissions, and weekly marketing emails.
• Facility organization: keep the front desk, brochure racks, bulletin boards, copier room, and supply inventories neat and up to date; conduct quarterly inventories.
• Workshops & TAP support: help prep classrooms for MFRC workshops; enter Transition Assistance Program (TAP) data and schedule client touch‑points in AFFIRST.
• Team standards: deliver courteous, accurate service; maintain business casual dress; coordinate a 30‑minute lunch within the 11:00‑13:00 window.

What We’re Looking For (Required)

• 4+ years of customer service, reception, or administrative support experience
• Working knowledge of Microsoft Office (Windows, Word, PowerPoint, Excel, Teams; Access a plus)
• Fast, accurate data entry and strong attention to detail
• Clear, professional verbal and written communication
• Ability to obtain base access and government computer access (company-sponsored onboarding, including Cyber Awareness training)
• Reliability to cover core hours Monday–Friday and coordinate absences in advance

Nice to Have (Preferred)

• Experience in a government, military, highered, or community services front‑office environment
• Familiarity with AFFIRST or other case/class registration systems
• Experience supporting basic printer/computer user needs
• Comfort assisting with simple marketing tasks (flyers, social, website/calendar updates)

Core Service Hours

• 8:00 AM – 4:00 PM, Monday–Friday (max 40 hrs/week)

Office Hours

• 7:30 AM – 4:30 PM; one 60‑minute lunch between 11:00 AM and 1:00 PM

Telework Notice

May be asked to telework during adverse weather if base employees shift to telework; occasional support on installation down days may be requested by the Government.

Employment Requirements

• Must be authorized to work in the U.S.
• Must pass background checks necessary for base and network access (company-sponsored)
• Compliance with dress code business casual; jeans permitted on Fridays if neat

Why Oxus

• Mission-driven work supporting service members, families, and the Space Force community
• Structured training and clear performance standards
• Stable weekday schedule with federal-style environment