Front Desk Clerk

Equity LifeStyle Properties; United States; On-site; USD 17,229 - 24,539; Part time

Job summary

Equity LifeStyle Properties is seeking a Front Desk Clerk in Colorado Springs, Colorado. The role emphasizes exceptional customer service to enhance guest experiences. Responsibilities include providing information, processing transactions, and maintaining office efficiency.

Candidates should have a high school diploma and at least one year of customer service experience, along with strong organizational skills and computer literacy.

Qualifications

• 1+ years of experience in customer service.
• Ability to learn new systems quickly.

Responsibilities

• Provide information to guests and residents.
• Process payments and deposits.
• Run reports and submit maintenance requests.
• Communicate with the Property Manager.
• Address customer conflicts and solve problems.

Skills

Exceptional customer service skills

Strong organizational skills

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Job description

Front Desk Clerk – Colorado Springs, Colorado

Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Experience & Skills

• High school diploma or equivalent.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Compensation

Estimated hourly compensation: $15.16 – $15.16. Salary will vary based on education, experience, skills, abilities, geographic location, internal equity and market data. Some positions may also be eligible for bonuses, commissions or incentive pay.

Equal Opportunity Employer

As an Equal Opportunity Employer, we welcome and thank all applicants.