Front Desk Receptionist

Serenity Mental Health Centers; Superior (WI); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Health, dental, and vision coverage

401k plan

Referral rewards

Job summary

Serenity Mental Health Centers is seeking a Front Desk Receptionist to be the first friendly face visitors see on arrival. You’ll check people in, answer calls, and ensure everyone feels welcome and supported.

You’ll manage forms, verify information, and use scheduling software to keep the front area calm and organized. The role emphasizes privacy, teamwork, and delivering compassionate service daily.

Qualifications

• Calm energy, attention to detail, and a strong team spirit.
• Ability to multitask and stay organized in a busy environment.
• Comfortable using digital tools like email, scheduling systems, and databases.
• A strong sense of privacy and confidentiality (or willingness to learn).
• 1+ year of experience in fast-paced, service-oriented roles.
• High School Diploma or GED.

Responsibilities

• Greet visitors and guests with warmth and professionalism
• Update and verify visitor information with every interaction
• Assist with forms and answer general questions
• Build rapport with visitors — remembering their names, stories, and preferences
• Maintain a clean, calm, and welcoming front area
• Use scheduling software and office tech efficiently
• Help out wherever needed — we’re a collaborative team

Skills

Calm energy

Attention to detail

Strong team spirit

Education

High School Diploma or GED

Tools

Scheduling software

Databases

Email

Job description

Front Desk Receptionist

Ifyou’veever considered a career in a service-driven industry butweren’tsure where to start, this is your sign.We'reredefining what it means to create positive, lasting experiences for everyone who walks through our doors.

No Industry Experience? No Problem!

We’renot looking for resumes filled with specialized knowledge —we’relooking for energy, enthusiasm, and people who know how to connect with others. If you can stay focused, work efficiently, and genuinely engage with people,you’reexactly the kind of person we need.We’llteach you the specifics — just bring your dedication,positiveattitude, and commitment to doing meaningful work.

The Role: Front Desk Receptionist

As the Front Desk Receptionist,you’llbe the first friendly face visitorsseewhen they arrive.You’llkeep everything running smoothly, from checking people in to answering calls and making sure everyone feels welcome, heard, and supported.

WhatYou’llDo

• Greetvisitors and guests with warmth and professionalism
• Update and verify visitor information with every interaction
• Assistwith forms and answergeneral questions
• Build rapport with visitors — remembering their names, stories, and preferences
• Maintain a clean, calm, and welcoming front area
• Use scheduling software and office tech efficiently
• Help outwherever needed —we’rea collaborative team

What You Need

• Calm energy, attention to detail, anda strong teamspirit
• Ability to multitask and stay organized in a busy environment
• Comfortable using digital tools like email, scheduling systems, and databases
• A strong senseof privacy and confidentiality (or willingness to learn)
• 1+ year of experience in fast-paced, service-oriented roles
• High School Diploma or GED

WhyYou’llLove It

• A consistent schedule: 3 days/week (13-hour shifts)
• Fulfillment – make a real difference for others by providing outstanding service
• Room to grow – with clear career paths and skill-building opportunities
• Paid time off – 10 PTO days (15 after first year) + 10 paid holidays
• Excellent health, dental, and vision coverage — we cover 90%
• We help youplan for the futurewith a 401k plan
• Earn rewards for referring great people to our team

Who We Are

We’re committed to delivering exceptional experiences and innovative solutions. By combining the latest technology with a people-first approach, we help our visitors improve their lives in ways that matter.

We are an Equal Opportunity Employer — ifyou’requalified, we want you on our team. This position requires a successful criminal background check and drug screening upon hire.

In accordance with Colorado's EqualPay for Equal Work Act this position pays $19.50 hourly.