Front Desk Clerk

Equity LifeStyle Properties; Northern (KY); Hybrid; USD 17,000 - 24,000; Full time

Job summary

Equity LifeStyle Properties in Amboy, IL is seeking a Front Desk Clerk to deliver exceptional guest and resident experiences at our community. You will act as the property liaison, providing information in person or by phone, and you will process payments and deposits while maintaining accurate records.

Additionally, you will run reports, submit maintenance requests, and collaborate with the Property Manager to address inquiries promptly, with a strong emphasis on customer satisfaction.

Qualifications

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Organizational skills

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Front Desk Clerk in Amboy, Illinois.

What you’ll do

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.


• Process payments and deposits.


• Run reports and submit maintenance request forms to ensure office efficiency.


• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.


• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Experience & skills you need

• High school diploma or equivalent experience.


• 1+ years of experience in customer service with exceptional customer service skills.


• Strong organizational skills and meticulous attention to detail.


• Computer literacy and the ability to learn new systems.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Estimated compensation

Estimated compensation for this position in the states of CA, CO, IL, MA, MD, MN, NJ, NY, VT and WA is: Hourly: $15.00 - $15.00

The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay.

Company

Equity LifeStyle Properties (NYSE: ELS) is the leading operator of Manufactured Home Communities, RV Resorts and Campgrounds in North America. Our appealing properties, located in the most desirable regions of the country, offer a variety of homes and camping options to meet a wide range of customers' needs. ELS has a strong national presence with more than 400 communities and resorts in 32 states and British Columbia and a team of more than 4000 employees.