Front Desk Clerk

Argus Medical Management, LLC; Lakewood (CA); On-site; USD 32,000 - 34,000; Full time

Job summary

ProHealth Partners in Lakewood, CA is seeking a Front Desk Clerk to support a busy clinical office. The role includes greeting patients, verifying insurance, managing appointments, and handling payments in a fast-paced healthcare environment.

Requirements include at least 2 years of front office experience in a clinical setting and bilingual proficiency. This is a full-time, direct-hire position with standard hours.

Qualifications

• At least 2 years of front office experience in a clinical healthcare setting.
• Bilingual, required.
• Ability to work effectively with a diverse patient population.
• Organized and patient-focused.
• Comfortable working in a fast-paced, collaborative clinical environment.

Responsibilities

• Greet and check in patients
• Verify insurance coverage and demographic information
• Maintain accurate documentation in the EHR system
• Schedule, confirm, and reschedule appointments and follow-up visits
• Answer incoming calls and respond to patient inquiries
• Route messages to appropriate staff members
• Collect co-pays and patient balances
• Process patient payments accurately
• Assist with referrals, prior authorizations, and medical records requests
• Monitor patient flow and communicate wait times professionally
• Complete daily administrative tasks, including scanning, filing, and stocking front desk supplies

Skills

Front desk experience

Bilingual

Patient-focused

Organized

Fast-paced environment

Healthcare setting

Job description

ProHealth Partners is an established multi-specialty physician group and has been providing care to patients over the last 30 years. Our network includes over 250+ physicians in over 100+ clinics throughout the greater Long Beach, Los Angeles, Orange County, and Inland Empire areas.

We are seeking a Front Desk Clerk to support our busy clinical office in Lakewood, CA.

Job Type: Full-Time, Direct Hire

Hours: Mon-Fri, 8:30am-5:30pm

Pay: $23-25/hr

Responsibilities:

• Greet and check in patients
• Verify insurance coverage and demographic information
• Maintain accurate documentation in the EHR system
• Schedule, confirm, and reschedule appointments and follow-up visits
• Answer incoming calls and respond to patient inquiries
• Route messages to appropriate staff members
• Collect co-pays and patient balances
• Process patient payments accurately
• Assist with referrals, prior authorizations, and medical records requests
• Monitor patient flow and communicate wait times professionally
• Complete daily administrative tasks, including scanning, filing, and stocking front desk supplies

Qualifications and Skills:

• At least 2 years of front office experience in a clinical healthcare setting
• Bilingual, required
• Ability to work effectively with a diverse patient population
• Organized and patient-focused
• Comfortable working in a fast-paced, collaborative clinical environment

ProHealth Partners is an Equal Opportunity Employer