Front Desk Clerk

equitylifestyleproperties; Freeport (FL); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) employer match

Paid vacations, holidays, and sicktime

Job summary

ELS is hiring for a Front Desk Clerk in Freeport, Florida. The role focuses on delivering exceptional guest and resident experiences with a strong emphasis on service and accurate information exchange.

In this position you will process payments, respond to inquiries, and coordinate with the Property Manager to ensure timely communication and office efficiency. A high level of organization and reliable problem solving are essential.

Qualifications

• : High school diploma or equivalent is required.
• : 1+ years of experience in customer service is required.
• : Strong organizational skills and meticulous attention to detail are important.
• : Computer literacy and the ability to learn new systems are required.

Responsibilities

• : Act as the property liaison and provide guests and residents with information, in person or over the phone.
• : Process payments and deposits.
• : Run reports and submit maintenance request forms to ensure office efficiency.
• : Partner with the Property Manager and communicate frequently to address inquiries promptly.
• : Prioritize customer satisfaction and resolve conflicts professionally.

Skills

Customer service

Organizational skills

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Front Desk Clerk in Freeport, Florida.

Wha t you'll do:

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.

Your job will include:

• Act as the property liaison and provide guests and residents with information , responding to questions in person and over the phone.
• Process payments and deposits.
• R un reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Experience & skills you need:

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including:

• medical, dental, and vision plans
• a generous 401(k) employer match
• paid vacations, holidays, and sick time

As an Equal Opportunity Employer, we welcome and thank all applicants.