Front Desk Clerk

Entertimeonline; Brunswick (GA); On-site; USD 35,000 - 38,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Paid Time Off

Paid Holidays

Employee Assistance Program (EAP)

Job summary

Coastal Community Health Services in Brunswick, GA is seeking a Front Desk Clerk to greet patients, answer calls, schedule appointments, register patient information, and explain services and fees. You will help maintain a welcoming clinic environment and support efficient patient flow in the front office and EHR system.

Requirements include a high school diploma and at least one year of experience in a medical office.

Qualifications

• High school diploma or equivalent.
• Minimum of one year of experience in a medical office or healthcare setting.
• Experience with patient scheduling, registration, insurance information.
• Proficient with computers and EHR systems; strong customer service and communication.

Responsibilities

• Greet patients and visitors with friendly, professional assistance.
• Answer calls and schedule appointments for new and existing patients.
• Register patients and maintain accurate contact, insurance, and demographic data.
• Provide information about services and applicable fees; document visits in EHR.
• Collect and record patient payments and issue receipts.

Skills

Customer service

Interpersonal skills

Verbal communication

Written communication

Attention to detail

Multitasking

Education

High school diploma

Tools

Microsoft Office

EHR systems

Job description

• Location 1600 Ellis Street,Brunswick, GA, 31520,United States
• Base Pay $17.00 - $17.00 / Hour
• Employee Type Full Time Non-Exempt
• Required Degree High school
• Manage Others No

Coastal Community Health Services (CCHS) is a Federally Qualified Health Center dedicated to providing accessible, high-quality healthcare to the communities we serve throughout Southeast Georgia and Northeast Florida. Our team provides comprehensive primary and preventive care, along with a growing range of healthcare and supportive services designed to meet the needs of our patients and communities.

At CCHS, our work is about more than treating illness. We strive to improve access to care, support healthier communities, and ensure that patients receive compassionate care regardless of their circumstances or ability to pay. As a member of the CCHS team, employees have the opportunity to make a meaningful difference in the lives of our patients and the communities we call home.

What You'll Do

As a Front Desk Clerk at CCHS, you'll help patients navigate the administrative side of their care while supporting an efficient and welcoming clinic environment. Your responsibilities will include:

• Greeting patients and visitors and providing friendly, professional assistance
• Answering incoming calls and scheduling appointments for new and established patients
• Registering patients and maintaining accurate contact, insurance, demographic, and other required information
• Providing patients with information about CCHS services and applicable fees
• Coordinating walk-in appointment requests and accurately documenting patient visits
• Collecting and accurately recording patient payments and providing receipts
• Completing appointment reminders and following up on missed appointments
• Monitoring telephone messages, incoming faxes, and other front-office communications
• Maintaining accurate information in the Electronic Health Record (EHR) system
• Working closely with providers, clinical staff, and other team members to support patient flow and continuity of care
• Protecting patient privacy and confidentiality

What We're Looking For

• High school diploma or equivalent
• Minimum of one year of experience working in a medical office or healthcare setting required
• Experience with patient scheduling, registration, insurance information, or other medical front-office functions
• Comfortable using computers, Microsoft Office applications, and Electronic Health Record (EHR) systems
• Strong customer service and interpersonal skills
• Clear and professional verbal and written communication
• Strong attention to detail and ability to accurately enter and maintain patient information
• Ability to manage multiple responsibilities and changing priorities in a busy environment
• Ability to work collaboratively as part of a healthcare team
• Commitment to maintaining patient privacy and confidentiality

Clinic Location and Hours:

1600 Ellis Street, Brunswick, GA 31520

Monday: 8:00am - 6:00pm

Friday: 8:00am - 3:00pm

Why Join CCHS?

CCHS offers benefits designed to support our employees both at work and outside of work, including:

• Medical, dental, and vision insurance
• Life insurance
• 401(k)
• Paid time off
• Paid holidays
• Employee Assistance Program (EAP)

Most importantly, you'll be part of a team helping make quality healthcare more accessible to the communities we serve.

Coastal Community Health Services is an Equal Opportunity Employer.