Front Desk Care & Safety Specialist

Connections Health Solutions; Phoenix (AZ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Comprehensive health insurance

401k matching

Generous PTO

Employee Assistance Program

Job summary

Connections Health Solutions is seeking a Care and Safety Specialist in Phoenix, Arizona, to provide a welcoming, safe environment for individuals in crisis. This role supports safety procedures, helps de-escalate situations, and fosters a calm atmosphere, contributing to recovery-oriented care.

The ideal candidate will have a high school diploma, experience in customer service, and must be comfortable in stressful situations. The position offers full-time employment with comprehensive benefits including health insurance, 401k matching, and generous PTO.

Qualifications

• High School Diploma or equivalent required.
• Experience in customer service, hospitality, human services, or similar roles preferred.
• Strong interpersonal and communication skills.

Responsibilities

• Greet individuals, visitors, and staff upon arrival.
• Assist individuals with check-in procedures and general inquiries.
• Use trauma-informed communication and de-escalation techniques.

Skills

Customer service experience

Strong interpersonal skills

Crisis intervention training

Trauma-informed communication

Education

High School Diploma or equivalent

Job description

Connections Health Solutions is seeking a Care and Safety Specialist in Phoenix, Arizona, to provide a welcoming, safe environment for individuals in crisis. This role supports safety procedures, helps de-escalate situations, and fosters a calm atmosphere, contributing to recovery-oriented care.

The ideal candidate will have a high school diploma, experience in customer service, and must be comfortable in stressful situations. The position offers full-time employment with comprehensive benefits including health insurance, 401k matching, and generous PTO.