Front Desk Attendant - Weekend Availability Needed

Priority Dispatch Corp.; Evergreen (CO); On-site; USD 21,000 - 29,000; Part time

Job summary

Priority Dispatch Corp. is seeking a Part-Time Front Desk Clerk at Buchanan Park Recreation Center in Evergreen, CO. The role focuses on check-in, registration, and customer service for facility activities, with weekend shifts on Saturdays and Sundays.

You will collect fees, issue IDs, balance cash at shift end, and assist with room rentals and general clerical tasks while maintaining a welcoming environment for patrons.

Qualifications

• Customer service skills required.
• Basic mathematical skills helpful.
• Excellent verbal communication with staff and customers.

Responsibilities

• Check-in patrons and register participants for classes.
• Collect fees for activities and day rates.
• Greet patrons, answer questions, and direct them to the appropriate staff.
• Balance cash and reconcile with receipts at end of shift.
• Maintain front desk area and restock informational materials.

Skills

Customer service

Basic math

Verbal communication

Tools

Microsoft Office

Active Net

Job description

Job Details Job Location: Buchanan Park Recreation Center - Evergreen, CO 80439 Position Type: Part Time Salary Range: $15.16 - $20.88 Hourly** Looking for weekend shift availability - Saturday and Sunday**

Nature of Work

Under the direction of the Guest Experience Supervisor, this position is responsible for the check-in,registration of classes, collection of fees for the various activities, as well as customer service to all patronsusing the facility. This position acts as a sales representative for the District with responsibilities includingbut not limited to, providing and guiding customers to make the correct decision for what they are lookingfor, or directing them to the person that can inform them of all options.

Essential Functions

• Collect fees for all the various activities and day rates, playschool time
• Check-in patrons/requirement of ID card - process all punch cards and passes accurately
• Issue ID cards to all appropriate people and ages
• Registration of classes
• Balance of batch at the end of shift
• Manages incoming calls, greets and directs walk-in customers, and provides general clerical and office administration
• Arrive to work on time
• Proper data collection and entry into the computer
• Situational awareness - responsible for knowing what is in the building and going on around you at all times
• District verses Non-District verification
• Keep workstation clean and organized
• Restock flyers, books, informational items located around the front desk/building
• Know current seasons brochure information
• Assist with room rentals, general office paperwork
• Reads and records total shown on cash register tape and verifies against cash on hand at the end of the shift
• Provides prices and describes features of classes for which money is received
• Issues rain-checks, or issues transfer/credit/refund forms to patrons
• Must possess a highly defined focus towards both internal and external guest service
• Additional duties as assigned

Management & Supervisory Duties

• Oversee front desk at assigned facility.

Illustrative Examples of Duties

• Operates cash register
• Greets patrons and verifies proof of ID card
• Responds to customer questions and/or directs them to the person who can answer the question

QualificationsSkills

• Customer Service skills
• Basic mathematical skills
• Excellent verbal skills to communicate well with fellow employees and customers

Knowledge

• Knowledge of District staff, classes and activities
• Knowledge of website and online registrations.

Abilities

• Ability to operate a cash register and Active Net
• Ability to handle problems areas and conduct oneself in a mature, professional manner, with an emphasis on customer service

Required Training, Experience & Qualifications

• Current CPR/First Aid/AED certifications or must obtain within first month of hire
• Proficient in the use of Microsoft office applications (Outlook, Word, Excel)
• Six (6) months to a year of experience in similar position is preferred
• Must be 18 years of age or older
• Looking for year round (12 month) part time work, not a seasonal position
• Weekend shift availability - Saturday and Sunday
• Applicants will undergo a computer skills assessment.

Please note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this job.