Front Desk Attendant Hampton Inn at Blast Off Bay

Blast Off Bay; Goddard (KS); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Paid time off

Employee discounts

Flexible schedule

Job summary

Hampton Inn at Blast Off Bay in Goddard, KS seeks a Front Desk Associate to greet guests, manage reservations, and answer questions about local attractions. You will process payments, maintain front desk organization, and collaborate with housekeeping to ensure guest satisfaction.

A friendly, customer-focused attitude is essential. Responsibilities include multitasking in a fast-paced environment, providing outstanding service, and supporting hotel operations as needed.

Qualifications

• Strong communication and interpersonal skills.
• Proficient in computer systems and hotel management software.
• Ability to multitask and work in a fast-paced environment.
• Detail-oriented with excellent organizational skills.
• Positive attitude and a passion for providing outstanding service.

Responsibilities

• Greet and check-in guests with a warm and friendly demeanor.
• Manage reservations and provide information about hotel amenities and local attractions.
• Handle guest inquiries and resolve issues promptly and efficiently.
• Process payments and maintain accurate records of transactions.
• Monitor and maintain the cleanliness and organization of the front desk area.
• Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
• Assist with administrative tasks and support hotel operations as needed.
• Provide exceptional customer service to enhance the guest experience.

Education

High school diploma or equivalent; hospitality experience preferred

Tools

Hotel management software

Job description

Benefits

• Paid time off
• Employee discounts
• Flexible schedule

About the Role

Join our dynamic team at Hampton Inn at Blast Off Bay, where hospitality meets adventure! As the Front Desk Associate, you will be the welcoming face for our guests, ensuring a memorable stay at our vibrant hotel in Goddard, KS.

Responsibilities

• Greet and check-in guests with a warm and friendly demeanor.
• Manage reservations and provide information about hotel amenities and local attractions.
• Handle guest inquiries and resolve issues promptly and efficiently.
• Process payments and maintain accurate records of transactions.
• Monitor and maintain the cleanliness and organization of the front desk area.
• Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
• Assist with administrative tasks and support hotel operations as needed.
• Provide exceptional customer service to enhance the guest experience.

Requirements

• High school diploma or equivalent; hospitality experience preferred.
• Strong communication and interpersonal skills.
• Proficient in computer systems and hotel management software.
• Ability to multitask and work in a fast-paced environment.
• Detail-oriented with excellent organizational skills.
• Must be available to work flexible hours, including weekends and holidays.
• Positive attitude and a passion for providing outstanding service.
• Previous experience in a customer-facing role is a plus.