Front Desk Attendant — Flexible Weekend/Holiday Hours

Aileron-Management,-LL; Colony North (SC); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Paid vacation

Paid sick time

7 paid holidays

Employee discounts

On-demand pay

Life Insurance

Job summary

Residence Inn Charleston North/Ashley Phosphate is seeking a Front Desk Attendant to deliver exceptional guest service. You will greet guests, manage reservations, and handle check-ins/check-outs while addressing needs promptly.

Responsibilities include welcoming guests, processing payments, and ensuring a positive experience. Flexible scheduling, including weekends and holidays, is required to support hotel operations.

Qualifications

• Must be at least 18 years old.
• Attention to detail.
• Hotel experience preferred.
• Customer service experience preferred.
• Ability to work weekends and holidays.

Responsibilities

• Greet and interact with guests in a warm, friendly and professional manner.
• Use computer system to make reservations, check-in and check-out hotel guests, and process payments.
• Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs.
• Promptly handle guest service requests and guest complaints to meet and exceed guest expectations.

Job description

Residence Inn Charleston North/Ashley Phosphate is seeking a Front Desk Attendant to deliver exceptional guest service. You will greet guests, manage reservations, and handle check-ins/check-outs while addressing needs promptly.

Responsibilities include welcoming guests, processing payments, and ensuring a positive experience. Flexible scheduling, including weekends and holidays, is required to support hotel operations.