Front Desk Attendant Dog Daycare

CCRP PETS LLC; North Brunswick Township (NJ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Company parties

Competitive salary

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Paid time off

Job summary

All American Pet Resorts of North Brunswick is seeking an experienced Front Desk Attendant to deliver an exceptional experience for our guests and their owners. Our Guest Services team is at the center of our operation—welcoming customers, managing reservations and check-ins, and communicating care instructions to our pet-care team.

This role is not a traditional sit-behind-the-desk receptionist; you’ll help with feeding, walks, kennel duties when needed, and ensure smooth front-desk operations

Qualifications

• Previous professional pet-care experience is required.
• Strong customer-service and communication skills.
• Reliable, organized and detail-oriented.
• Comfortable multitasking in a busy, fast-paced environment.
• Confident working with dogs of different sizes, breeds and temperaments.
• Team-first attitude and willingness to help wherever needed.
• Someone who takes ownership, communicates problems and helps solve them rather than simply passing them along.

Responsibilities

• Welcome customers and provide friendly, professional service from arrival through departure
• Manage reservations, check-ins, check-outs and account updates
• Answer phones and emails and clearly explain our services, pricing and policies
• Maintain accurate vaccination records, feeding instructions, medication information and other important care details
• Communicate closely with our pet-care team to ensure every dog's instructions are understood and followed
• Handle customer questions and concerns calmly and professionally
• Assist with feeding, walking, cleaning, kennel duties and general dog care when needed
• Help keep the front desk organized, accurate and running smoothly during busy periods

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Team player

Ownership

Job description

Benefits:

• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Paid time off

Do you love working with dogs and providing great customer service?

All American Pet Resorts of North Brunswick is looking for an experienced Front Desk Attendant to help deliver an exceptional experience for our guests and their owners.

Our Guest Services team is at the center of our operation — welcoming customers, managing reservations and check-ins, communicating important care instructions to our pet-care team, and stepping in to assist with the dogs when needed. This is not a traditional sit-behind-the-desk receptionist position.

What You’ll Do

• Welcome customers and provide friendly, professional service from arrival through departure
• Manage reservations, check-ins, check-outs and account updates
• Answer phones and emails and clearly explain our services, pricing and policies
• Maintain accurate vaccination records, feeding instructions, medication information and other important care details
• Communicate closely with our pet-care team to ensure every dog's instructions are understood and followed
• Handle customer questions and concerns calmly and professionally
• Assist with feeding, walking, cleaning, kennel duties and general dog care when needed
• Help keep the front desk organized, accurate and running smoothly during busy periods

What We’re Looking For

• Previous professional pet-care experience is required — pet resort, boarding/daycare facility, veterinary practice or similar environment
• Strong customer-service and communication skills
• Reliable, organized and detail-oriented
• Comfortable multitasking in a busy, fast-paced environment
• Confident working with dogs of different sizes, breeds and temperaments
• A team-first attitude and willingness to help wherever needed
• Someone who takes ownership, communicates problems and helps solve them rather than simply passing them along

What We Offer

• Competitive pay
• Free pet-care services
• Paid time off
• 401(k) with company match
• A professional, established pet-care environment
• The opportunity to work with dogs every day while building relationships with their owners

If you have professional pet-care experience and you're looking for a role where customer service, attention to detail and teamwork actually matter, we’d like to hear from you.