Welcome Desk Attendant

Malibu Jack's; Dublin (OH); Sur place; USD 17 000 - 19 000; Temps partiel

Résumé du poste

Five Star Parks & Attractions is seeking friendly, customer-focused team members for front desk roles in Dublin, OH. You will handle money transactions, assist guests with tickets and prizes, and maintain a clean, organized redemption area.

Ideal candidates are 16+ years old with strong communication and customer service skills, able to work with guests and escalate issues to a manager when needed. Join a team that values safety, service, and teamwork.

Qualifications

• 16 years of age or older.
• Excellent customer service and communication skills.
• Ability to handle money transactions accurately.

Responsabilités

• Handle money transactions while keeping the front desk area clean and organized.
• Be comfortable with guest questions and issues while handling them yourself or escalating to a manager.
• Assist guests with redeeming their tickets for prizes.
• Stock and keep redemption area organized.
• Maintain up to date knowledge of all current cash policies.
• Communicate daily with team members.

Connaissances

Cash handling

Customer service

Communication

Problem solving

Outils

Cash register

POS system

Description du poste

Welcome to Five Star Parks & Attractions, where work is fun, growth is real, and every day makes an impact.

Five Star isn’t just a rating or a name; we’re a team of people who love creating unforgettable moments. As a leader in the amusement and hospitality industry, Five Star Parks & Attractions brings energy to both indoor and outdoor family entertainment centers across the country. From the first smile at the front door to the last high-five of the day, we’re all about delivering experiences families, friends, and coworkers remember long after they leave.

As the largest privately owned operator of family entertainment centers in the U.S., we offer more than a job, we offer a place to belong. Whether you’re starting your very first job, looking for a flexible role, or building a long-term career, there’s a spot for you here.

Handle money transactions while keeping the front desk area clean and organized

Be comfortable with guest’s questions and issues while handling them yourself or escalating to a manager

Assist guests with redeeming their tickets for prizes

Stock and keep redemption area organized

Maintain up to date knowledge of all current cash policies

Communicate daily with team members

• Maintain a safety-focused, top customer service attitude at all times
• Must be 16 Years or older
  Position Pay Range- $12.00-$14.00/hr

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.