Front Desk Attendant

Fitness Formula Clubs (FFC); Chicago (IL); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Dental insurance

Vision insurance

401K

Fitness Education discounts

Continued Education discounts

Club Membership

Employee Discounts

Pet Insurance

Job summary

Fitness Formula Clubs (FFC) in Downtown Chicago is seeking a Front Desk Attendant to support opening shifts and early mornings. This part-time position typically runs about 20 hours per week, with a starting wage of $17.05 per hour.

You will greet members, check in guests, answer calls, and help maintain a welcoming club environment. FFC offers comprehensive benefits including dental and vision insurance through Blue Cross Blue Shield of Illinois, a 401K with company match, and discounts on

Responsibilities

• Greet members by name and create a great first impression of the club
• Check-in members and guests to the club
• Act as liaison between current and prospective members and Membership Department
• Answer incoming calls professionally
• Field all member questions, concerns, and complaints; provide support to the Membership Experience Manager as needed
• Perform opening and closing functions regarding the front desk
• Attend all required department and club staff meetings
• Provide a clean, safe and healthy environment for members, guests, and co-workers
• Be able to work in a standing position for long periods of time

Job description

Benefits:

• Training & development
• Vision insurance
• Wellness resources
• Dental insurance
• Employee discounts

Position:

Front Desk Attendant (Club Opening Shifts/early mornings)

Job Type:

Part-time (roughly 20 hours per week)

Location:

Downtown Chicago

Compensation:

$17.05 per hour

Duties and Responsibilities:

• Greet members by name and create a great first impression of the club
• Check-in members and guests to the club
• Act as liaison between current and prospective members and Membership Department
• Answer incoming calls professionally
• Field all member questions, concerns, and complaints; Provide additional support to the Membership Experience Manager as needed
• Perform opening and closing functions regarding the front desk
• Attend all required department and club staff meetings
• Provide a clean, safe and healthy environment for members, guests, and co-workers
• Be able to work in a standing position for long periods of time

What We Offer:

• Insurance: Dental, and Vision though Blue Cross Blue Shield of Illinois
• 401K: Company match
• Fitness Education: Discounts on certifications (e.g., Pilates, Yoga, Personal Trainer).
• Continued Education: Access to FFC University courses and discounted certifications.

Other Perks:

• Club Membership: Complimentary access to all FFC locations.
• Discounts: 25% off Spa, Retail, and Fitness classes.
• Employee Appreciation: Programs and benefits like Pet Insurance, T-Mobile discounts, and more.
• Inclusive Culture: A welcoming and diverse team environment.

Our Commitment to Hospitality:

FFC offers a robust training program mandatory for all employees to attend. The training includes multiple hospitality courses to be completed during your first 90 days. Your manager will go over your role specific training and dates upon hire.

Our Purpose:

"To enhance the lives of our members and guests by improving their overall health and well-being." Our members, guests, and staff are as diverse as the city we call home. We are "Chicago from Day One," committed to building a respectful and inclusive community.