Front Desk Attendant

HealthFitness; Cambridge (MA); On-site; USD 17,000 - 24,000; Part time

Job summary

HealthFitness, operating Harvard Recreation in Cambridge, is seeking a friendly Front Desk Attendant to deliver outstanding customer service and support daily facility operations. You will be the first point of contact for members and guests, handling check-ins and providing information on programs and services.

This part-time role offers mornings, evenings, and weekend shifts totaling 4–10 hours per week. CPR/AED and First Aid certifications are required within 30 days of hire.

Qualifications

• High School Diploma or GED required.
• Adult CPR/AED and First Aid certifications due within 30 days of hire.
• Previous customer service experience a plus.

Responsibilities

• Greet, check-in and assist customers.
• Provide program information, services, membership and ensure the highest possible level of customer service and participant satisfaction.
• Support daily facility operations and monitor facility access.

Skills

Customer service

Education

High School Diploma or GED

CPR/First Aid certification within 30 days

Job description

HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual’s journey by creating communities of health within the organizations we serve – so that everyone is supported. As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities.

About The Role

Harvard Recreation, managed by HealthFitness, is seeking a friendly, reliable Front Desk Attendant to provide exceptional customer service and support daily facility operations. As the first point of contact for members and guests, you'll help create a welcoming and positive experience while assisting with check-ins, answering questions, and monitoring facility access.

Part-Time: 4–10 hours per week

Available Shifts

• Mornings: 5:45 a.m. – 9:00 a.m.
• Evenings: 8:00 p.m. – 11:00 p.m.
• Weekends: 9:00 a.m. – 11:00 p.m.

Greet, check-in and assist customers. Provide program information, services, membership and ensure the highest possible level of customer service and participant satisfaction.

Minimum Requirements

• High School Diploma or GED required.
• Previous customer service experience a plus.
• Adult CPR/AED and First Aid certifications from American Heart Association, American Red Cross or American Safety & Health Institute required within 30 days of hire.

The compensation for this role is $15.00 per hour. The final wage offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive wage within the market.

Brand: HealthFitness

HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. We are an equal opportunity employer, including disability and protected veteran status.