Front Desk Associate - Woodward Tahoe (Full & Part-Time)

Snowbird Operations LLC; Truckee (CA); In loco; USD 25.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance options for ALL

Complimentary access to POWDR resorts

Employee discounts

Career development and growth

Free time to enjoy Woodward lifestyle

World-class facilities access

Family and friends discounts

Discounts on food, retail, and gear

Descrizione del lavoro

Woodward Tahoe is seeking a Front Desk Associate to warmly welcome guests, discuss offerings, register and check-in visitors, and manage reservations and liability forms. You will handle retail sales, inventory, and guest records with accuracy and courtesy.

As a key member of our team, you’ll collaborate across Woodward to deliver a seamless guest experience, require strong organizational skills, and provide outstanding service from first contact to checkout.

Competenze

• Experience in guest service or retail is preferred.
• Organized and highly efficient work style.
• Friendly, polite, and outgoing demeanor.

Mansioni

• Welcome guests and engage in discussions about Woodward products and offerings.
• Register guests, check them in, and maintain guest records; handle reservations and liability forms.
• Maintain inventory, stock retail items, and process sales transactions.
• Input data into point of sale systems and create guest records.
• Answer phones, return messages, and communicate with guests as needed.

Conoscenze

Guest service

Retail sales

Inventory management

Cash handling

Formazione

High school diploma

Strumenti

POS systems

Descrizione del lavoro

Woodward Tahoe (Boreal and Soda Springs), located in the beautiful Sierra Nevada mountain range, is a year-round world-class action sports facility with a culture that comes straight from our main product: Fun. If this sounds like the kind of place you'd like to work, progress, and play, we'd love to hear from you!

As the Front Desk Associate you have the responsibility of welcoming customers, engaging in discussions about the facility and our product offerings, and facilitating sales transactions. This role involves registering guests both in person and over the phone, checking them in onsite, maintaining guest records, ensuring proper completion of liability forms, and handling reservations and messages. Additionally, you will be accountable for retail sales, stocking, and managing inventory.

As a key player at Woodward, you will collaborate with team members across Woodward to innovate and organize a seamless experience for all. Woodward is a place for learning and progression, with you spearheading the first interactions with guests new and old.

If you are a strong leader who can contribute to a positive work environment and wants to progress in your professional career, we want to hear from you!

The Perks:

• Compensation: Proposed hiring rate of $18+ actual pay will be adjusted based on experience.
• Health insurance options for ALL employees
• Complimentary access to most POWDR owned resorts (Skiing, Riding and more!)
• Full access to our world-class facilities. Work and play in the same innovative environments as professional and Olympic athletes.
• Friends & family discounts and complimentary passes.
• Discounts on food, retail, and gear!
• Enough free time to enjoy the Woodward lifestyle.
• Career development and growth opportunities both here and at our facilities across the globe.
• A connection with people that share the same passions and embraceeach's unique and individual stye

Progression is not just accounted for in our sports but also in our professions. At Woodward, we aim to provide professional progression experiences for all our team members. Over the next few seasons, we will continue to increase our investment in Woodward Talent to focus on innovation, progression, and the employee experience.

We look forward to providing diverse, meaningful, exciting leadership and life experiences on and off the mountain!

The Job:

• Thorough knowledge of all Woodward products, programs, and prices (winter and summer)
• Sell customers into correct programs and products at correct prices
• Ensure the highest level of guest service to internal and external guests, with particular focus on product knowledge, guest service, and guest engagement.
• Ensure guests properly fill out liability waivers
• Input data into point of sales systems and create guest records accurately
• Distribute wrist bands to guests
• Answer telephones, check messages, and return customer calls daily
• Answer any questions potential guests may have (winter and summer)
• Sell and restock retail itemsMaintain inventory and conduct physical inventory counts monthly
• Keep front desk area clean and free of clutter
• Assist with cleaning common areas

What we’re looking for:

• Prior background in guest service or retail position
• Organized and highly efficient
• Secretarial experience a plus
• Friendly, polite, and outgoing demeanor
• Must pass a background check
• Must have high-school diploma or equivalent

You make us Woodward. We are a welcoming community that celebrates individual stories, backgrounds, experiences, and identities where we all have "different" in common. We believe in the strength of representing all voices and having space for everyone. We believe in pushing boundaries and bringing our authentic selves to work while embracing uniqueness, creativity, and different points of view. Even if you don't think you meet all the qualifications listed for a job, we'd love to hear from you.

If you need assistance with your application, please reach out to [e-mail]