Front Desk Associate (SHB)

The Edge Fitness Clubs LLC; Utica (MI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Free gym membership

Health benefits

PTO & Holidays

401(k)

Discounts on training/services

Training & development

Life insurance

Culture & fun work environment

Job summary

The Edge Fitness Clubs LLC in Utica, MI is seeking a energetic guest services associate to join our Best. Gym. Ever team. You will greet guests, guide tours, and help drive member sign-ups with a friendly, high-energy approach.

You should love fitness, work well under pressure, and be available for flexible hours during closeouts or month-end. We offer a free gym membership, health benefits, PTO, 401(k), and opportunities for growth as you help members achieve their fitness goals.

Qualifications

• Energy and enthusiasm to engage guests and teammates.
• Passion for fitness and helping others achieve goals.
• Ability to work with a sense of urgency and pace.
• Flexible availability, including month-end or closeout periods.
• Hands-on, ready-to-help attitude and teammate mindset.
• Proven track record of meeting or exceeding sales goals.

Responsibilities

• Greet and acknowledge every guest, maintaining a welcoming environment.
• Assist with tours and sign-ups to convert interest into membership.
• Maintain product knowledge of services and promotions.
• Accurately process sales transactions and manage cash at POS.
• Identify opportunities to grow member engagement and retention.
• Contribute to a positive, high-energy gym culture.

Skills

Energy & Enthusiasm

Passion for Fitness

Urgency

Flexible hours

Roll up sleeves

Sales achievement

Job description

Who We ARE:

When you work at the Best. Gym. Ever, you join the Best. Team. Ever. You'll walk into our clean and spacious gyms with a smile on your face and a pep in your step because you know you are about to change lives! High-five your team and get ready to move quickly! Combine your passion for fitness and love of people into your career at The Edge Fitness Clubs!

What We LOVE:

People. Fitness. Teamwork. Fun. Changing Lives.

What You'll Do

• Bring The Edge culture to life by ensuring each guest receives outstanding service by providing a guest friendly environment by greeting and acknowledging every guest, saying "hello" and "goodbye", while maintaining outstanding standards.
• Strive to continuously improve the member experience, revenues and retention rates.
• Maintain solid product knowledge and awareness of all product information, merchandise and services.
• Accurately and efficiently complete all sales transactions and maintains proper cash accountabilities at POS registers.
• Understands the opportunities of the business: every phone call, prospects walking through the door, in and out of the club.
• Master the tour and build excitement and value with potential new members to ensure an awesome first impression

What You Will Need

• Energy & Enthusiasm
• A Passion for Fitness
• Ability to work with a sense of urgency
• Ability to work flexible hours, as necessary during closeouts or end of month
• A "roll up the sleeves" mentality
• Proven track record of achieving and/or exceeding sales goals

What We Offer YOU

• We will give you a FREE Gym membership for you! Get your workout in during lunch or after shift!
• We "insure" you and your family stay healthy with our tiered Health Benefits: Medical, Dental & Vision.
• We work hard to play hard... take your vacation! PTO & Paid Holidays. Vacation days improve overall wellbeing!
• We make sure you plan for your future. Enroll in our 401k.
• We want you to save money! There are discounts on personal training, apparel, shake bar & Edge Kids!
• We want you to grow! Team builders, Leadership and Development training, all opportunities to advance!
• We want you to advance your education! Reimbursed training certifications!
• We protect you with our company paid Life insurance ($25k), and Long-Term Disability (LTD) and Employee Assistance Program (EAP)
• We will give you an awesome culture and fun work environment! Look forward to coming to work each day!

Not all heroes wear capes, we wear sneakers and workout clothes! There is a reason our members call us the best gym ever... it's because we have the best staff ever... come join our team! It's okay... you can invite your friends to come work with you too!

Edge Fitness, LLC is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

The above statements are intended to describe the general activities, duties and responsibilities that are required of the employee for this job. Please note these statements are not an exhaustive list of all activities, duties and responsibilities. Duties, Responsibilities and activities may change at any time with or without notice.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled