Front Desk Associate-Seasonal

CCMC; Aurora (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant community management company as a Seasonal Front Desk Associate! This entry-level role is perfect for customer service enthusiasts who thrive in dynamic environments. You'll be the first point of contact, ensuring a welcoming atmosphere while managing front desk operations. Your organizational skills will shine as you assist guests, handle inquiries, and support event registrations. Enjoy a supportive team dedicated to your success, along with opportunities for growth in a community-focused setting. If you're ready to make a difference and embrace a fulfilling role, this is the opportunity for you!

Qualifications

• 6+ months of customer service experience required.
• Strong communication skills and attention to detail needed.

Responsibilities

• Manage front desk operations and greet guests.
• Assist with administrative duties and enforce policies.

Skills

Customer Service Experience

Cash Handling Skills

Organization Skills

Attention to Detail

Problem Solving Skills

Communication Skills

MS Office Proficiency

Job description

1 week ago Be among the first 25 applicants

Are you a customer service aficionado who loves helping people? Are you looking for a company where you can learn and grow?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

About The Community

This community is the beginning of your new story. It's close to a metropolitan city, while at the same time providing hearty gathering places, sports amenities, and fresh active living right at your doorstep. There are amplified views, as well as iconic mountain views that will become a part of your daily picture. Amenities include a neighborhood dog park, mashup park, walking trails, an on-site school, and a community center. No matter the size of your household, there’s a place for you here!

Our Seasonal Front Desk Associates are the Ambassadors of First Impressions. They serve our community with administrative duties and provide above and beyond service that promotes CCMC’s core values.

What You’ll Accomplish

• Managing front desk operations
• Greeting and assisting guests, answering phones, and directing calls
• Opening and closing the Community Center as shift requires
• Checking in members and guests to ensure planned use of the facilities
• Registering residents for special events and collecting payment
• Assisting the Membership Coordinator with an array of administrative duties
• Enforcing policies and procedures
• Maintaining a clean and inviting front desk environment
  
  

What We’re Looking For

• At least 6 months of customer service experience with basic cash handling skills
• A dynamic, professional individual with a strong sense of organization, attention to detail, and problem solving skills
• Outgoing with a professional personality
• Must work well independently and within a group
• Excellent people skills, with a commitment to customer service
• Ability to communicate effectively orally and in writing
• Computer skills that include a strong working knowledge of MS Office programs
• Must pass a pre-employment drug screen and background check
  
  

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify People Operations immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

The physical requirements can vary, but generally, they may include:

• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
  
  

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email [e-mail] so we can review next steps together.

What We Offer

• Expected salary range is $18 - $19 per hour
• Perhaps most importantly, a service-oriented team who is dedicated to your success!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Other

• Industries

  Business Consulting and Services

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