Front Desk Associate-Seasonal

Capital Consultants Management Corporation; Aurora (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established community management company is seeking a Seasonal Front Desk Associate to be the face of their community. This role involves managing front desk operations, greeting guests, and providing exceptional customer service that aligns with the company's core values. The ideal candidate will have a passion for helping others, excellent communication skills, and a strong sense of organization. Join a service-oriented team dedicated to fostering a welcoming environment where residents can thrive. If you enjoy working in a dynamic setting and making a positive impact, this opportunity is perfect for you.

Benefits

Service-oriented team

Flexible working environment

Opportunities for growth

Qualifications

• 6+ months of customer service experience required.
• Strong organizational skills and attention to detail are essential.

Responsibilities

• Manage front desk operations and greet guests with professionalism.
• Assist with administrative duties and enforce community policies.

Skills

Customer Service Experience

Basic Cash Handling Skills

Organizational Skills

Attention to Detail

Problem-Solving Skills

Effective Communication

MS Office Proficiency

Job description

Careers at Capital Consultants Management Corporation

Current job opportunities are posted here as they become available.

Are you a customer service aficionado who loves helping people? Are you looking for a company where you can learn and grow?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

About the Community:

This community is the beginning of your new story. It's close to a metropolitan city, while at the same time providing hearty gathering places, sports amenities, and fresh active living right at your doorstep. There are amplified views, as well as iconic mountain views that will become a part of your daily picture. Amenities include a neighborhood dog park, mashup park, walking trails, an on-site school, and a community center. No matter the size of your household, there’s a place for you here!

Our Seasonal Front Desk Associates are the Ambassadors of First Impressions. They serve our community with administrative duties and provide above and beyond service that promotes CCMC’s core values.

What you’ll accomplish:

• Managing front desk operations
• Greeting and assisting guests, answering phones, and directing calls
• Opening and closing the Community Center as shift requires
• Checking in members and guests to ensure planned use of the facilities
• Registering residents for special events and collecting payment
• Assisting the Membership Coordinator with an array of administrative duties
• Enforcing policies and procedures
• Maintaining a clean and inviting front desk environment

What we’re looking for:

• At least 6 months of customer service experience with basic cash handling skills
• A dynamic, professional individual with a strong sense of organization, attention to detail, and problem-solving skills
• Outgoing with a professional personality
• Must work well independently and within a group
• Excellent people skills, with a commitment to customer service
• Ability to communicate effectively orally and in writing
• Computer skills that include a strong working knowledge of MS Office programs
• Must pass a pre-employment drug screen and background check

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify People Operations immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

Physical Requirements:

• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email [e-mail] so we can review next steps together.

What we offer:
• Expected salary range is $18 - $19 per hour
• A service-oriented team who is dedicated to your success!