Front Desk Associate (Part Time)

Vacatia, Inc.; Town of Florida, Northern (NY, KY); Hybrid; USD 21,000 - 25,000; Full time

Job summary

Vacation Village at Weston is hiring a Front Desk Associate to be the friendly first contact for guests, handling check-in/check-out and supporting daily operations at our Weston resort.

The role emphasizes guest service, accuracy in reservations and billing, and teamwork in a fast-paced hospitality setting. Join a welcoming team dedicated to memorable stays.

This on-site position offers opportunities to grow within resort operations and requires weekend/holiday availability.

Qualifications

• Friendly, dependable, and customer-focused personality.
• Strong communication and multitasking skills.
• Basic math skills and comfortable handling payments.
• Flexibility to work weekends and holidays.
• Hospitality or customer service experience is a plus.

Responsibilities

• Greet guests with a smile and deliver outstanding service during check-in and check-out.
• Answer inquiries and resolve issues quickly and professionally.
• Manage room assignments, reservations, and billing accurately.
• Process payments and handle cash transactions confidently.
• Review reservations and prepare for daily arrivals.
• Maintain front desk procedures, including key control and audits.
• Ensure confidentiality and security of guest information.
• Collaborate with team to keep operations running smoothly.
• Take initiative and support various tasks as needed.

Job description

Now Hiring: Front Desk Associate | Join Our Resort Team at Vacation Village at Weston!

Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If so, we’d love to meet you!

We’re currently seeking a Front Desk Associate to join our resort team. As the first point of contact for our guests, you’ll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations.

Location: 16461 Racquet Club Rd, Weston, FL 33326

Pay rate: $16/hr

What You'll Do:

• Greet every guest with a smile and provide outstanding customer service from check-in to check-out
• Answer guest inquiries and resolve issues quickly and professionally
• Manage room assignments, reservations, and billing with accuracy
• Process payments and handle cash transactions confidently
• Review reservations and prepare for daily arrivals
• Maintain front desk procedures, including key control and registration audits
• Ensure confidentiality and security protocols are followed
• Collaborate with the team to keep operations running smoothly
• Take initiative and support various tasks as needed

What We’re Looking For:

• A friendly, dependable, and customer-focused personality
• Strong communication and multitasking skills
• Basic math skills and comfort handling payments
• Ability to stay organized in a busy environment
• Tech-savvy with a willingness to learn new systems
• Detail-oriented and trustworthy with guest information
• Previous hospitality or customer service experience is a plus
• Flexibility to work weekends and holidays as needed

Why Join Us?

Work in a welcoming, team-oriented resort environment

Opportunities to grow within hospitality and resort operations

Be part of creating memorable experiences for our guests every day

Ready to bring your positive energy and customer service skills to our team?