Front Desk Associate (Overnight)

Saucon Valley Country Club; Bethlehem (Northampton County); On-site; USD 26,000 - 38,000; Full time

Job summary

Saucon Valley Country Club in Bethlehem, PA seeks a Front Desk Associate to welcome members and guests, assist with check-in and check-out, and provide friendly, seamless service during their stay. This role requires excellent communication and attention to detail, with a focus on guest satisfaction.

The overnight schedule runs 10:30 p.m. – 6:30 a.m., and weekend/holiday availability is required to support the club operations and guest experience.

Qualifications

• Experience in hospitality or customer service preferred.
• Strong interpersonal and problem-solving skills.
• Availability to work weekends and holidays.
• Positive attitude and team-oriented mindset.

Responsibilities

• Greet and assist guests upon arrival and throughout their stay
• Handle check-in and check-out procedures efficiently and accurately
• Provide information about club amenities and local attractions
• Coordinate with housekeeping and maintenance teams to ensure guest satisfaction
• Maintain a clean and organized front desk area
• Handle any guest concerns with professionalism

Skills

Hospitality experience

Interpersonal skills

Problem solving

Team player

Job description

Description

. This beautiful and tranquil inn offers a unique guest experience on the grounds of one of America’s most prestigious country clubs.

Hours

Overnight Shift 10:30 p.m. - 6:30 a.m.

Position Overview

As a Front Desk Associate, you will be the first point of contact for our members and guests, providing warm hospitality and seamless service during check-in, check-out, and throughout their stay. This role requires excellent communication skills, attention to detail, and a genuine desire to exceed expectations.

Key Responsibilities

• Greet and assist guests upon arrival and throughout their stay
• Handle check-in and check-out procedures efficiently and accurately
• Provide information about club amenities and local attractions
• Coordinate with housekeeping and maintenance teams to ensure guest satisfaction
• Maintain a clean and organized front desk area
• Handle any guest concerns with professionalism

Join our team and help create memorable experiences for our members and their guests in one of Pennsylvania’s most iconic country club settings.

Requirements

Qualifications:

• Previous experience in hospitality or customer service preferred
• Strong interpersonal and problem-solving skills
• Availability to work weekends, and holidays
• A positive attitude and team-oriented mindset

Saucon Valley Country Club believes in a diverse workforce and is proud to be an equal opportunity employer. We strive to create a workplace where all employees feel valued and respected.