Guest Services Specialist – Private Club Front Desk

Saucon Valley Country Club; Bethlehem (Northampton County); Hybrid; USD 2,066,000 - 2,755,000; Full time

Job summary

Saucon Valley Country Club, a premier private club in the Lehigh Valley, seeks a friendly Front Desk Associate for the Weyhill Guest House. You will greet guests, manage check-in/out, and assist with information about amenities during evening shifts in a tranquil, historic setting.

Ideal candidates have hospitality or customer service experience and a positive, team-oriented attitude. Weekend and holiday availability is required to ensure guest satisfaction in a premier club environment.

Qualifications

• Experience in hospitality or customer service preferred.
• Strong interpersonal and problem-solving abilities.
• Availability to work weekends and holidays.

Responsibilities

• Greet and assist guests upon arrival and throughout their stay.
• Handle check-in and check-out procedures efficiently and accurately.
• Provide information about club amenities and local attractions.
• Coordinate with housekeeping and maintenance teams to ensure guest satisfaction.
• Maintain a clean and organized front desk area.
• Handle any guest concerns with professionalism.

Skills

Interpersonal skills

Problem solving

Customer service experience

Job description

Saucon Valley Country Club, a premier private club in the Lehigh Valley, seeks a friendly Front Desk Associate for the Weyhill Guest House. You will greet guests, manage check-in/out, and assist with information about amenities during evening shifts in a tranquil, historic setting.

Ideal candidates have hospitality or customer service experience and a positive, team-oriented attitude. Weekend and holiday availability is required to ensure guest satisfaction in a premier club environment.