Front Desk Associate - Insurance & Customer Care

Brett Overstreet - State Farm Agent; Tucson (AZ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Brett Overstreet - State Farm Agent in Tucson, Arizona is looking for a Receptionist - State Farm Agent Team Member to join their dedicated team. The ideal candidate will be detail-oriented, highly organized, and eager to thrive in a supportive role within the insurance industry.

This position involves greeting customers, managing communications, and assisting with various administrative tasks. The agency offers a culture centered on support and growth, demonstrated through training and office teamwork.

Qualifications

• Previous experience in a receptionist or customer service role.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Provide excellent customer service and follow up on customers' needs.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales conversation engagement

Tools

Microsoft Office

CRM systems

Job description

Brett Overstreet - State Farm Agent in Tucson, Arizona is looking for a Receptionist - State Farm Agent Team Member to join their dedicated team. The ideal candidate will be detail-oriented, highly organized, and eager to thrive in a supportive role within the insurance industry.

This position involves greeting customers, managing communications, and assisting with various administrative tasks. The agency offers a culture centered on support and growth, demonstrated through training and office teamwork.