Front Desk Associate — Guest Experience

Equity LifeStyle Properties; Saint Petersburg (FL); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) employer match

Paid vacations, holidays, and sickTime

Job summary

Equity LifeStyle Properties (ELS) is seeking a Front Desk Clerk in St. Petersburg, FL to deliver exceptional guest and resident experiences. You will act as a liaison, handle payments, run reports, and coordinate with the Property Manager to address inquiries promptly.

The ideal candidate has a high school diploma and 1+ years in customer service, with strong organizational skills and attention to detail. Comprehensive benefits and 401(k) match are offered.

Qualifications

• 1+ years of experience in customer service.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.
• Excellent communication and problem-solving abilities.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Organizational skills

Detail oriented

Computer literacy

Learn new systems

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties (ELS) is seeking a Front Desk Clerk in St. Petersburg, FL to deliver exceptional guest and resident experiences. You will act as a liaison, handle payments, run reports, and coordinate with the Property Manager to address inquiries promptly.

The ideal candidate has a high school diploma and 1+ years in customer service, with strong organizational skills and attention to detail. Comprehensive benefits and 401(k) match are offered.