Front Desk Associate: Evenings & Weekends

Ohio Living; Willoughby (OH); On-site; USD 30,000 - 42,000; Full time

Job summary

Ohio Living in Willoughby, OH is seeking a Receptionist to support daily operations at a welcoming front desk. You will answer the multi-line phone, greet visitors, verify who is entering the building, and direct them to the appropriate staff.

Essential duties include mail handling, clerical support, scheduling chapel spaces, maintaining files, and assisting with administrative tasks such as typing and data entry. A high school diploma and six months of admin experience are required.

Qualifications

• High school diploma or equivalent.
• Six months experience in an administrative/clerical role.
• Experience with a multi-line telephone system.
• Ability to type at least 50 words per minute.
• Proficiency with Windows and Microsoft Office (Word, Excel, PowerPoint).
• Good reading, writing and spoken English.

Responsibilities

• Answers the multi-line telephone system and directs calls to proper departments and/or staff.
• Greets visitors at the main entrance, verifies identity, and maintains the sign-in log.
• Calmly handles emergencies with resident alarms or fire alarms.
• Maintains the resident directory and emergency contacts on a daily basis.
• Receives, sorts and distributes mail; updates the mail file for forwarding.
• Interfaces with the public, greeting visitors in a pleasant and professional manner.
• Listens and responds to the needs of residents and staff members.
• Assists with administrative duties: typing, filing, copying, etc.
• Completes Daily Huddle information and location-specific broadcasts as needed.
• Maintains files, schedules chapel rooms, and tracks ancillary office tasks.
• Sells lunch tickets and coordinates with Culinary/Nutritional Services when applicable.
• Inputs charges for beauty shop services and tracks related inventory or spaces as needed.
• Dispatches security services if required and handles other duties as assigned.

Skills

Admin experience

Multi-line phone

Typing 50 wpm

Office equipment

Windows/MS Office

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Ohio Living in Willoughby, OH is seeking a Receptionist to support daily operations at a welcoming front desk. You will answer the multi-line phone, greet visitors, verify who is entering the building, and direct them to the appropriate staff.

Essential duties include mail handling, clerical support, scheduling chapel spaces, maintaining files, and assisting with administrative tasks such as typing and data entry. A high school diploma and six months of admin experience are required.