Front Desk Associate - Activity Center (Evening/Weekend)

State Technical College of Missouri; Missouri; On-site; USD 17,000 - 22,000; Part time

Job summary

State Technical College of Missouri is seeking an Activity Center Front Desk Associate to greet students and members, provide information, and support safety and policy enforcement at the front desk, gym, game room, and fitness center.

You will serve as a resource and collaborate with campus departments, manage opening/closing routines, and assist with events, rentals, and day-to-day operations.

Qualifications

• Ability to work with little supervision.
• Strong communication skills with students and members.
• Organized and detail oriented.
• Good interpersonal and human relation skills.

Responsibilities

• Collaborate with on-campus departments as required.
• Record facility usage and monitor who is in the building.
• Provide guidance for all areas of the building and delegate tasks.
• Open and close the facility.
• Serve as point of contact for issues and liaison with emergency services as needed.
• Assist rental customers with supplies and agreements.
• Explain and enforce policies and procedures.
• Review agreements, deadlines, rules, and compliance with leagues and affiliates.
• Assist with events hosted in the building.
• Perform other related duties as needed.

Skills

Communication

Organization

Interpersonal skills

Guest service

Job description

Position Summary

The job of the Activity Center Front Desk Associate is to provide services to State Tech students and Activity Center members. This position serves to be the contact for facility information and is responsible for guest safety, customer service, and the following of policy and procedures. The position provides a presence in the areas of the front desk, gym, game room, and fitness center for students and members and act a resource of information so that the Activity Center Coordinator can effective follow through with their responsibilities.

Essential Functions

To perform this position successfully, employee must be able to perform each essential function and responsibility satisfactorily. The essential functions include, but are not limited to the following:

• Collaborate with other on-campus departments as required.
• Use RecTrac to record usage of the facility and have an understanding of who is in the building at all times.
• Provide guidance for all areas of the building and delegating tasks when appropriate.
• Responsible for the opening and closing routine of the facility.
• Serve as point of contact for issues that arise in the building, complete reports as appropriate, report student misconduct to appropriate staff and liaison with outside emergency services as needed.
• Be prepared to answer questions from customers who are renting the facility. Ensure rental customers have all supplies needed from their rental agreements.
• Be knowledgeable about policies/procedures and be prepared to explain and enforce them.
• Review agreements, deadlines, rules, and compliance with associated leagues and affiliates.
• Assist the SGA/Intramural Coordinator when necessary for events hosted in the building.
• Perform other related duties as needed or assigned.

Minimum Qualifications (knowledge, Skills, And Abilities)

• Ability to work with little or no supervision
• Communication skills
• Organized and detail oriented
• Strong interpersonal and human relation skills
• Ability to effectively present information in a one on one and small group situation to Faculty, Staff, Supervisor and other part time employees

PHYSICAL DEMAND AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit or/and stand for long periods of time. The employee frequently is required to use hands and fingers. Employee must be able to talk and hear. The employee is required to stand and walk to other locations on campus. The employee must occasionally lift and/or move up to 30lbs. Specific vision abilities required by this position include close and long vision.

Non-Discrimination Statement

State Technical College of Missouri is an Equal Opportunity, Equal Employment Opportunity organization and does not discriminate against any protected class in our educational programs, activities, or employment opportunity. Please see our complete Non-Discrimination Policy.