Front Desk Associate

Hope Veterinary Group; Stamford (CT); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading veterinary clinic is seeking a Front Desk Associate to manage the front office operations. This role involves greeting pet owners, checking in pets, scheduling appointments, and providing excellent customer service. Ideal candidates will have experience in veterinary practice and excellent communication skills.

Qualifications

• Excellent customer service skills required.
• 1 year of veterinary practice experience preferred.
• Comfortable working with various animals.

Responsibilities

• Greet owners and check in animal patients.
• Schedule, confirm, and cancel appointments.
• Process payments and maintain a clean environment.

Skills

Customer service

Communication

Animal handling

Tools

Microsoft Office

Scheduling software

Job description

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Job Summary

Are you a pet lover with a passion for customer service? We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy clinic. As the first point of contact, you will greet pet owners, check in pets, schedule appointments, process payments, and ensure a welcoming environment.

Responsibilities

• Greet owners upon arrival
• Check-in animal patients
• Collect and verify pet and owner information
• Answer phones
• Schedule, confirm, and cancel appointments
• Process payments
• Perform cleaning duties
• Assist with other administrative tasks as needed

Qualifications

• Excellent customer service skills
• Effective communication with clients and coworkers
• Comfortable working with various animals
• Proficient in Microsoft Office, scheduling software, and other technologies
• At least 1 year of veterinary practice experience required
• Ability to speak Evet is a plus

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Veterinary Services