Front Desk Associate

Hope Veterinary Group Llc; Stamford (CT); On-site; USD 30,000 - 40,000; Full time

Job summary

A busy veterinary clinic is seeking a friendly and organized Front Desk Associate. You will be the first point of contact for pet owners, responsible for checking in patients, handling appointments, and ensuring a welcoming environment. Ideal candidates will have excellent customer service skills and at least one year of veterinary practice experience.

Qualifications

• 1 year experience at a veterinary practice required.
• Effective communication with clients and coworkers.
• Comfortable working with a variety of animals.

Responsibilities

• Greet pet owners and check in pets.
• Schedule, confirm, and cancel appointments.
• Process payments and handle other administrative duties.

Skills

Customer service

Communication

Animal handling

Tools

Microsoft Office

Scheduling software

Job description

Job Summary Are you a pet lover with a passion for customer service? If so, we’d like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy clinic. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that a clinic is a welcoming place.

Responsibilities

Greet owners as they arrive

Check-in animal patients for their appointments

Collect and confirm pet and owner information

Answer phones

Schedule, confirm, and cancel appointments

Process payments

Cleaning

Other administrative duties, as assigned

Qualifications

Excellent customer service skills

Effective communication with clients and coworkers

Comfortable working with a variety of animals

Proficient in Microsoft Office, scheduling software, and other technology

At least 1 year experience at a veterinary practice required

Evet a plus