Front Desk Associate

ccmcnet; Scottsdale (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

ccmcnet is seeking an energetic Front Desk Administrative Associate to welcome residents, guests, and vendors and provide exceptional service at our luxury condominium community in Scottsdale. You will be the first point of contact, ensuring smooth daily operations and a positive resident experience.

In this role, you will handle front desk duties, manage packages, assist with access credentials, answer calls, schedule service requests, and support the management team with general administrative

Qualifications

• Experience in front desk or customer service roles.
• Strong communication skills, both verbal and written.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet residents, guests, vendors, and visitors in a professional and welcoming manner.
• Assist residents with package retrieval and notifications.
• Manage resident fob access, credentials, and related requests.
• Answer and direct phone calls professionally and efficiently.
• Schedule appointments and service requests; support management with administrative tasks.

Skills

Customer service

Interpersonal skills

Verbal & written communication

Multitasking

Job description

We are seeking an energetic, customer-focused Front Desk Administrative Associate who takes pride in providing exceptional service and creating a welcoming environment for residents, guests, and vendors. This role is ideal for someone who enjoys helping others, solving problems, and making a positive difference in the community every day.

Position Summary

As the first point of contact for our luxury condominium community, you will play a key role in delivering outstanding customer service while supporting the day-to-day operations of the property. The successful candidate will be friendly, professional, detail-oriented, and committed to providing an exceptional resident experience.

Key Responsibilities

• Greet residents, guests, vendors, and visitors in a professional and welcoming manner
• Assist residents with package retrieval and delivery notifications
• Manage resident fob access, credentials, and related requests
• Answer and direct phone calls professionally and efficiently
• Schedule appointments, meetings, and resident service requests
• Provide general administrative support to the management team
• Respond to resident questions and concerns while delivering exceptional customer service
• Maintain accurate records, logs, and community databases
• Assist with office organization, filing, correspondence, and special projects
• Support community events and resident engagement activities when needed

Qualifications

• Strong customer service and interpersonal skills
• Excellent verbal and written communication abilities
• Professional, friendly, and positive attitude
• Ability to multitask in a fast-paced environment