Front Desk Associate

Crystal Inn Hotel & Suites - Salt Lake City; Salt Lake City (UT); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid Vacation and Holiday Pay.Vacation

Medical, Dental, and Vision benefits

$75 yearly gym reimbursement

Discounted hotel rates

$800+ referral bonus

Job summary

Crystal Inn Hotel & Suites - Salt Lake City is hiring for a Guest Service Associate. The role involves processing guest reservations and delivering outstanding customer service in a fast-paced hotel environment.

Shifts include full-time and part-time mornings, afternoons, and weekends. The position offers paid holidays, health benefits for full-time staff, and an $800+ referral bonus for referring qualified candidates.

Qualifications

• Experience in guest services or front desk roles.
• Proficiency with hotel software and cash handling.
• Ability to maintain a clean, welcoming lobby and back office.

Responsibilities

• Process guest reservations and provide excellent customer service.
• Assist with check-in/check-out and payment handling.
• Maintain lobby areas and assist in back-office tasks.

Skills

Customer Service

Job description

CRYSTAL INN-SALT LAKE
230 W. 500 S.
SALT LAKE CITY, UT 84101, USA

Description

HIRING IMMEDIATELY
Shift: Full-time/Part-time, morning, afternoon, weekend shifts may be required
Pay: $17.50/hour, $800+ referral bonus available, paid holidays.

As a Guest Service Associate you will:

• Process guest reservations and provide excellent customer service.
• Show proficiency in using computer software and cash handling.
• Tidy up, organize, and assist in maintaining a clean lobby and back office.

What’s in it for you?Crystal Inn Hotel & Suites offers cool benefits such as:

• Paid Vacation and Holiday Pay.Vacation time accrues daily!
• Medical, Dental, and Vision benefits for full-time associates.
• $75 yearly gym reimbursement!
• Discounted hotel rates for you, your significant other, your kids, mom, dad, and even grandma!
• $800+ referral bonus when you refer friends and family to work for us!

Crystal Inn Hotel & Suites is a unique, independent hotel group based in Salt Lake City, Utah. Operated by MacCall Management, LLC, Crystal Inn Hotel & Suites has been providing exceptional guest service for the past 30 years by “delighting every guest, every day, one at a time.” We believe and live our core values of SERVE. Safety, Excellence, Respect, Value, and Efficiency.

Qualifications

Skills

Preferred

Customer Service

Some Knowledge

Behaviors

Preferred

Detail Oriented

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Enthusiastic

Enthusiastic: Shows intense and eager enjoyment and interest

Team Player

Team Player: Works well as a member of a group

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.