Front Desk Associate

United Surgical Partners International; Rio Rancho (NM); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

401k retirement plan

Employee Assistance Program

Job summary

United Surgical Partners International is seeking a staff member for reception duties in Rio Rancho, New Mexico. Responsibilities include answering phones, performing clerical tasks, assisting with patient admissions, and maintaining office organization. The ideal candidate should be a high school graduate with good communication skills, typing proficiency of 45 wpm, and preferably bilingual. The company offers benefits including medical insurance, paid time off, and a 401k retirement plan.

Qualifications

• One-year previous experience or hospital clerical experience preferred.
• Must operate office equipment for job duties.
• Medical terminology and computer experience beneficial.

Responsibilities

• Operate telephone system and receive incoming calls.
• Perform clerical duties and maintain office supplies.
• Assist with chart preparation and patient check-in.

Skills

Bilingual

Good communication skills

Typing skills

Education

High school graduate or equivalent

Job description

Job Summary

Interface with visitors, patients, family, and physicians on phone and in person.

Responsibilities

• Operates telephone system including receiving incoming calls, taking messages, identify nature of business and call.
• Performs clerical duties including distribution of mail and messages, monitoring office supplies, and maintaining postage meter.
• Assist with chart preparation.
• Assist with Admissions. Check in pre‑op patients. Copy identification and insurance. Communication with Pre‑Op nursing staff.
• Collect patient responsibility as determined by the Insurance Verifier.
• Provide relief to Admitting, Office Assistant, and Scheduling as required.

What We Offer

• Medical, dental, vision, disability, and life insurance
• Paid time off (vacation & sick leave)
• 401k retirement plan
• Paid holidays
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance Program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long‑term care, elder & childcare, AD&D, auto & home insurance

Required Skills

• High school graduate or equivalent.
• One year previous experience or some hospital clerical experience or medical terminology preferred.
• Must have the skills necessary to operate office equipment that are required to fulfill job duties.
• Forty‑five (45) wpm typing skills required.
• Medical terminology and computer experience beneficial.
• Bilingual preferred.
• Good communication skills.

Qualifications

• High school graduate or equivalent.
• One year previous experience or some hospital clerical experience or medical terminology preferred.
• Must have the skills necessary to operate office equipment that are required to fulfill job duties.
• Forty‑five (45) wpm typing skills required.
• Medical terminology and computer experience beneficial.
• Bilingual preferred.
• Good communication skills.

Physical Demands / Working Conditions

Working environment is representative of the essential functions of the job. Physical demands require employee to sit and answer the phone for extended periods of time. Reasonable accommodations may be made to enable individuals to perform essential functions.