Front Desk Staff

Embassy Suites; Wayne (PA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Front Desk Staff member for their Wayne, PA location. In this full-time, on-site role, you will be the first point of contact for guests, ensuring their experience is exceptional from the moment they arrive. Your responsibilities will include managing phone calls, performing receptionist duties, and providing top-notch customer service. If you thrive in a fast-paced environment and possess strong communication skills, this is an exciting opportunity to join a team committed to delivering outstanding service and hospitality.

Benefits

Complimentary Breakfast

Evening Drinks and Snacks

Employee Discounts

Flexible Scheduling

Qualifications

• Strong customer service and communication skills are essential.
• Previous experience in a front desk or customer-facing role is preferred.

Responsibilities

• Responsible for phone etiquette and receptionist duties.
• Provide exceptional customer service and support to guests.

Skills

Phone Etiquette

Customer Service

Communication Skills

Computer Literacy

Multitasking

Education

High School Diploma or Equivalent

Job description

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Direct message the job poster from Embassy Suites

Embassy Suites by Hilton is a hospitality brand that focuses on anticipating travelers' needs and delivering exceptional service. Guests are welcomed with two-room suites, free cooked-to-order breakfast, and complimentary evening drinks and snacks. With over 260 locations in the United States, Latin America, Caribbean, and Middle East, Embassy Suites has been making a positive impact for 40 years.

Role Description

This is a full-time on-site role for a Front Desk Staff at Embassy Suites located in Wayne, PA. The Front Desk Staff will be responsible for phone etiquette, receptionist duties, customer service, communication, and computer literacy.

Qualifications

• Phone Etiquette and Receptionist Duties
• Strong Customer Service and Communication skills
• Computer Literacy
• Previous experience in a front desk or customer-facing role
• Ability to multitask and work in a fast-paced environment
• High school diploma or equivalent

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Hospitality