Front Desk Associate

Annie Aesthetic; Palm Beach Gardens (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

Annie Aesthetic in Palm Beach Gardens, FL, seeks a Front Desk Associate. This entry-level role involves greeting clients, managing schedules, and performing various administrative and clinical tasks to support our team in providing exceptional service in a thriving med spa environment.

Benefits

Benefits included

Qualifications

• Entry-level position requiring customer service skills and excellent organizational abilities.
• Must display professional phone etiquette and attention to detail.
• Flexible schedule and ability to adapt to changes are essential.

Responsibilities

• Greeting clients professionally in person and over the phone.
• Optimizing provider schedules and managing client satisfaction.
• Updating practice management software with client documentation.

Skills

Customer service skills

Professional phone etiquette

Excellent organizational skills

Attention to detail

Conflict resolution skills

Ability to multi-task

Job description

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Front Desk / Receptionist

About Us:

At Hamilton Aesthetics in Palm Beach Gardens, FL, we strive to provide our clientele with the most up-to-date techniques and outstanding customer service. The team at Hamilton goes above and beyond the med spa industry standards, while remaining dedicated to creating natural looking results. Our services include injections, facial treatments, laser treatments, and functional health/weight loss. We value collaboration, open communication, and mutual respect, and strive to create a workplace where everyone feels valued and supported.

Job Summary:

Our team is growing and we are looking for a skilled and organized Front Desk Receptionist to join our team. The candidate will perform a combination of various administrative and clinical tasks while being part of our overall client delivery team. As the first point of contact for clients, the candidate will be responsible for creating and maintaining an environment where all clients and employees feel welcomed, valued, and supported.

FLSA Status: Non Exempt

Duties/Responsibilities:

• Greeting clients professionally both in person and on the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and client satisfaction with efficient scheduling
• Updating practice management software with appropriate client notes and client documentation (scheduling, checking out, inventory management, marketing)
• Verifying financial records and collecting payment with the practice management software
• Supporting Ad hoc requests made by the CEO and Clinic Manager
  
  

Required Skills/Abilities:

• Customer service skills
• Professional phone etiquette
• Excellent organizational and interpersonal skills
• Attention to detail and task completion
• Flexible work schedule depending on clinic needs
• Conflict resolution skills
• Ability to multi-task and adapt to change
• Team player mind-set
  
  

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
  
  

Compensation

• $20-$22/hr + Benefits

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Wellness and Fitness Services

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