Front Desk Associate

Massage Envy; Oklahoma City (OK); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Base pay + bonuses

Healthcare coverage

Paid time off

Referral bonus

Assistance program

Flexible schedule

Training provided

Free massage/service discount

Product discounts

Job summary

Massage Envy Quail Springs in Oklahoma City is seeking team members to deliver exceptional guest experiences and grow with our wellness-focused brand.

We offer competitive pay ($12.00–$15.00 hourly) with bonuses, and commissions, plus employer-paid health care for full-time staff, paid time off, and generous product discounts. Flexible shifts, thorough training, and a supportive team culture help you build skills in retail and service delivery.

Qualifications

• Experience in customer-facing roles or sales preferred.
• Strong math and computer skills; multitasking ability.

Responsibilities

• Provide outstanding customer service and make guests feel valued.
• Educate clients on services and promote wellness programs and retail purchases.
• Greet clients, schedule services, answer calls and emails, and address questions.
• Help grow and retain a client base through in-person and outreach efforts.
• Upsell enhancements for focused care.

Skills

Customer service

Sales skills

Interpersonal skills

Job description

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Quail Springs, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

13801 N Pennsylvania Ave., Ste. #B

Oklahoma City, OK 73134

Perks & Pay:

• Competitive base pay of $12.00-15.00/hourly, bonuses, and commissions
• 90 day and 1 year evaluation for raise (based on performance)
• Employer-paid healthcare including medical, dental and vision plan for full-time employees
• Paid time off for full-time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service/ monthly discounts
• 40% Discounts on products

Qualified Candidates:

• *Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services
• Work as a team and independently
• Problem solver and fast learner

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, *selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach
• Upselling enhancements for focused care

Culture & Support:

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Major Holidays Off.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location