Front Desk Associate

Careersatoto; Nashville (TN); On-site; USD 10,000 - 60,000; Full time

Job summary

A rapidly growing hotel management company is seeking a Front Desk Associate. This entry-level position involves assisting guests, managing check-ins and check-outs, and ensuring a positive experience. Ideal candidates will have strong communication skills and a passion for customer service. Join a team that values hospitality and offers competitive pay and benefits.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

Life Insurance

Tuition Assistance

Paid Time Off

Travel Discounts

Qualifications

• Excellent oral, written, and interpersonal communication skills.
• Be a problem solver and solution finder.

Responsibilities

• Assist guests in check-in and check-out procedures.
• Handle all financial transactions securely and accurately.
• Anticipate guests’ needs to maximize their experience.

Skills

Communication

Problem Solving

Job description

Join to apply for the Front Desk Associate role at OTO Development.

6 days ago Be among the first 25 applicants.

Salary: $18.00/hr
Nationally: $13.00 - $16.00
*Rate depends upon state/market*

OTO Development is pleased to announce a wonderful opportunity for a Front Desk Associate.

What will you be doing most days?

1. Assist guests in check-in and check-out procedures, as well as throughout their stay.
2. Work proficiently on the hotel’s electronic reservation system and other computer programs to ensure seamless workflow.
3. Handle all financial transactions securely, accurately, and with integrity.
4. Anticipate guests’ needs and go out of your way to maximize their experience.
5. Collaborate with team members to foster a hospitable, approachable, and customer-focused environment.

What are the requirements for this position?

1. Love working with people and going above and beyond for guests’ needs.
2. Work well with others and enjoy being part of a team.
3. Excellent oral, written, and interpersonal communication skills.
4. Be a problem solver and solution finder to ensure the best guest experience.

Physical Requirements

This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods.

Travel Requirements

Little to no travel outside the property and surrounding area is required.

About OTO

OTO Development is a rapidly growing hotel management company, developing and operating award-winning hotels across the U.S. with partners like Marriott, Hilton, and Hyatt. Recognized on INC. 5000 and certified by Great Place to Work, we offer competitive pay and benefits including medical, dental, vision insurance, 401k, life insurance, tuition assistance, paid time off, travel discounts, and more.

Position Details

• Position: Front Desk Associate
• Department: Property
• Employment Type: Full-time, Entry level
• Job Function: Other
• Industry: Hospitality

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