Front Desk Associate

NFC Amenity Management; Hendersonville (TN); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a Front Desk Associate, where you'll be the welcoming face for residents at luxurious properties. In this part-time role, you will engage with residents, manage deliveries, and ensure smooth operations at the front desk. With a focus on customer service and effective communication, you'll create a warm environment that makes residents feel at home. Enjoy competitive pay, opportunities for career development, and a range of employee benefits. This position is perfect for those who thrive in a fast-paced setting and enjoy making connections with people.

Benefits

Healthcare Benefits

Paid Time Off

Employee Discounts

Cellphone Reimbursement

Short-Term Disability Income

Career Development Opportunities

Qualifications

• Ability to communicate effectively with team members and residents.
• Strong customer service skills and a welcoming demeanor.

Responsibilities

• Monitor the lobby and handle incoming calls and requests.
• Manage package and food deliveries for residents.
• Coordinate contractor arrivals and manage access for guests.

Skills

Effective Communication

Customer Service

Time Management

Problem Solving

Job description

Career Opportunities with NFC Amenity Management

A great place to work.

Careers at NFC Amenity Management

Current job opportunities are posted here as they become available.

[Please ensure your resume is up to date with current contact information and submit an application with your resume. Opt in for text messages when possible, as it is a critical way for us to send you instructions and assistance throughout the process.]

This is a part-time position with a pay rate of $17.00 per hour. We are currently interviewing for weekend shifts.

WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio of 350+ top brands in luxury residential and hotels across 30 U.S. markets.

Typical Day at the Front Desk

As an NFC Amenity Front Desk Associate, you will work at some of the most exclusive addresses. You are the first point of contact for residents and their guests, and your role is central to creating a welcoming environment. Your responsibilities include monitoring the lobby, handling incoming calls and requests, and managing package and food deliveries.

Your goal is to make residents feel at home by showing genuine sincerity and appreciation.

Additional Responsibilities

• Communicate effectively with team members, property management, and residents/guests to ensure smooth operations.
• Follow property-specific procedures for receiving and signing for deliveries.
• Coordinate contractor arrivals, departures, and visits from realtors or potential buyers/renters.
• Remind residents and guests of property rules and regulations.
• Manage access for residents, guests, and vendors following property procedures.
• Respond promptly to resident requests, phone calls, questions, or concerns.
• Maintain a professional appearance in your uniform.
• Enjoy engaging with residents.

We seek candidates who work well independently and thrive in a fast-paced environment. Being welcoming and making eye contact are essential!

Additional Information

Visit our website at nfcam.com and follow us on social networks.

• Employees enjoy a range of discounts and benefits.
• Reimbursements for cellphone and other applicable expenses.
• Healthcare benefits are available to qualifying employees in applicable areas.
• Medical, Dental, and Vision coverage are available to qualifying employees.
• Paid time off begins accruing from your first day.
• Opportunities for career development through NFC University training courses.
• Short-Term Disability Income is available to qualifying employees in applicable areas.

Note: Location details, pay rates, and schedules are discussed during interviews. If not contacted immediately, your information remains on file for future opportunities. All employees must be legally eligible to work in the US. Rehire eligibility depends on past employment performance and status.

Currently, this position pays $17.00 per hour. Historically, pay ranges from $16 to $19 per hour across various locations and shifts.