Front Desk Associate

Zoo Gym Management Nashua; Nashua (NH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Company parties

Employee discounts

Flexible schedule

Free uniforms

Job summary

The Zoo Health Club in Nashua, NH is seeking a friendly Front Desk Associate for part-time work. You will be the first point of contact for members, handling check-ins, class registrations, and front desk transactions while keeping the area tidy and welcoming.

Shifts include evenings and weekends with a flexible part-time schedule. Prior customer service or hospitality experience is helpful, but training is provided to maintain a clean, safe, and motivational club environment.

Qualifications

• Excellent customer service and communication skills.
• Positive attitude with a friendly, outgoing personality.
• Ability to multitask and work efficiently in a fast-paced environment.
• Comfortable answering phones and assisting members with questions.
• Dependable, punctual, and self-motivated.
• Ability to work independently and as part of a team.
• Prior front desk, retail, or fitness industry experience preferred but not required.
• Able to perform light cleaning duties and stand for extended periods.

Responsibilities

• Welcome members and guests with a friendly, professional attitude.
• Check members into the club and assist with membership questions.
• Answer multi-line phone systems and route calls.
• Schedule classes and register members for services.
• Process memberships, payments, and front desk transactions.
• Maintain a clean and organized front desk area.
• Perform routine facility cleaning including floors, equipment, restrooms, and showers.
• Follow club policies to maintain a safe, welcoming environment.

Skills

Customer service

Multitasking

Communication

Phone handling

Punctuality

Teamwork

Job description

Benefits:

• Company parties
• Employee discounts
• Flexible schedule
• Free uniforms

Front Desk Associate - The Zoo Health Club

Location: Nashua, NH Job Type: Part-Time Compensation: Hourly Base Pay + Tips

Join Our Team!

The Zoo Health Club is looking for friendly, dependable, and motivated individuals to join our team as Front Desk Associates at our Nashua location!

As the first person our members see when they walk through the door, you'll play an important role in creating a welcoming and positive experience. In addition to providing outstanding customer service, you'll help maintain the cleanliness and appearance of the club to ensure our members enjoy a safe, clean, and motivating environment.

If you enjoy helping people, thrive in a fast-paced setting, and take pride in keeping things organized and clean, we'd love to meet you!

Available Shifts

Our Front Desk is staffed during the following hours:

• Monday - Friday: 8:00 AM - 8:00 PM
• Saturday: 8:00 AM - 12:00 PM

Flexible part-time schedules are available. Applicants should be available to work a variety of shifts, including evenings and occasional Saturdays.

Responsibilities

• Welcome members and guests with a friendly, professional attitude.
• Check members into the club and assist with membership questions.
• Answer multi-line phone systems and direct calls appropriately.
• Schedule appointments, register members for classes, and provide information about club amenities and services.
• Process memberships, payments, and general front desk transactions.
• Maintain a clean and organized front desk area.
• Perform routine cleaning throughout the facility, including:
  • Sweeping, vacuuming, and mopping floors
  • Sanitizing fitness equipment
  • Cleaning restrooms, locker rooms, and showers
  • Cleaning mirrors, windows, walls, and front desk surfaces
  • Emptying trash and recycling bins
  • Restocking paper products and cleaning supplies
  • Completing additional cleaning and organizational projects as assigned
• Follow all club policies and procedures to maintain a safe and welcoming environment for members.

Qualifications

• Excellent customer service and communication skills.
• Positive attitude with a friendly, outgoing personality.
• Ability to multitask and work efficiently in a fast-paced environment.
• Comfortable answering phones and assisting members with questions.
• Dependable, punctual, and self-motivated.
• Ability to work independently and as part of a team.
• Previous customer service, front desk, retail, hospitality, or fitness industry experience is preferred but not required.
• Must be able to perform light to moderate cleaning duties and remain on your feet for extended periods.

Why Join The Zoo Health Club?

• Flexible part-time scheduling
• Complimentary gym membership (where applicable)
• Positive, team-oriented work environment
• Opportunity for advancement within a growing company
• Fun, energetic workplace centered around health and wellness
• Build valuable customer service, communication, and leadership skills