Front Desk Associate

Optimum Performance Center LLC; Los Angeles (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Optimum Performance Center LLC is seeking a dependable Front Desk Associate to manage busy medical office operations. This role requires professional patient interaction, insurance verification, and accurate EMR documentation.

You will handle scheduling, payments, and coordination with clinicians in a fast-paced clinic. Ideal candidates bring at least 1 year of front desk or healthcare admin experience, strong communication skills, and reliability.

Qualifications

• Minimum 1 year of front desk, medical receptionist, or healthcare administrative experience.
• Experience verifying insurance benefits and obtaining authorizations.
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Professional appearance and demeanor.
• Reliable attendance and punctuality.
• Comfortable working in a fast-paced environment.
• Strong computer skills and ability to learn new software quickly.
• Ability to prioritize tasks and adapt to changing situations.
• Experience with AdvancedMD or another EMR system.

Responsibilities

• Welcome and check in patients with professionalism and compassion.
• Answer and manage a high-volume, multi-line phone system.
• Schedule, reschedule, and confirm appointments accurately.
• Verify insurance benefits, authorizations, and patient eligibility.
• Collect copays, balances, and process patient payments.
• Maintain accurate patient records and documentation in our EMR.
• Coordinate with providers and clinical staff to ensure smooth daily operations.
• Monitor schedules and identify potential issues before they become problems.
• Keep the front office organized, clean, and running efficiently.
• Assist with administrative tasks as needed.

Skills

Front desk

Medical receptionist

Healthcare administration

Communication

Organization

Multitasking

EMR experience

AdvancedMD

Job description

Job Description About UsOptimum Performance Center is a fast-paced multidisciplinary healthcare clinic providing Physical Therapy, Chiropractic, and Rehabilitation services. We are looking for a dependable, professional, and highly organized Front Desk Associate who takes initiative, enjoys helping patients, and can confidently manage a busy medical office.This is a position for someone who is proactive, detail-oriented, and takes pride in doing things correctly without constant supervision..

Responsibilities

• Welcome and check in patients with professionalism and compassion.
• Answer and manage a high-volume, multi-line phone system.
• Schedule, reschedule, and confirm appointments accurately.
• Verify insurance benefits, authorizations, and patient eligibility.
• Collect copays, balances, and process patient payments.
• Maintain accurate patient records and documentation in our EMR.
• Coordinate with providers and clinical staff to ensure smooth daily operations.
• Monitor schedules and identify potential issues before they become problems.
• Keep the front office organized, clean, and running efficiently.
• Assist with administrative tasks as needed.

Qualifications

• Minimum of 1 years of front desk, medical receptionist, or healthcare administrative experience.
• Experience verifying insurance benefits and obtaining authorizations.
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Professional appearance and demeanor.
• Reliable attendance and punctuality.
• Comfortable working in a fast-paced environment.
• Strong computer skills and the ability to learn new software quickly.
• Ability to prioritize tasks and adapt to changing situations.
• Experience with AdvancedMD or another EMR system.

We value accountability, professionalism, teamwork, and exceptional patient care. If you enjoy staying busy, solving problems, and being an important part of a growing healthcare practice, we'd love to hear from you.To ensure all applications are reviewed fairly and efficiently, please Do Not Call our office regarding this position.