Front Desk Associate

Lakeside Health; Lake Havasu City (AZ); In loco; USD 22.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan with company匹配

Paid vacation time

Paid sick time

Seven paid holidays annually

Opportunities for career advancement

Descrizione del lavoro

Lakeside Health in Lake Havasu City, AZ, seeks a friendly Front Desk Associate to join our multispecialty healthcare team. You will welcome patients, manage check-in/check-out, and support scheduling, insurance verification, and billing workflows in a fast-paced medical office.

The role emphasizes patient experience, professionalism, and teamwork within Orthopedics, Spine & Pain Management, and Physical Therapy settings.

Competenze

• Friendly, patient-facing demeanor.
• Experience in a medical office front desk preferred.
• Ability to verify insurance and schedule appointments.

Mansioni

• Greet patients warmly and manage check-in and check-out.
• Answer incoming calls and assist patients professionally.
• Schedule and coordinate patient appointments.
• Verify insurance information and patient demographics.
• Collect copayments and patient balances.
• Maintain accurate electronic medical records.
• Communicate with physicians, providers, therapists, and clinical staff.
• Assist with referrals, paperwork, and administrative duties.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Help ensure smooth daily front office operations.

Conoscenze

Customer service

Multitasking

Communication skills

Detail orientation

Team player

Independent worker

Strumenti

EMR software

MS Office

Descrizione del lavoro

Location: Lake Havasu City, AZ Compensation: Competitive Wages + Excellent Benefits

Join Our Growing Healthcare Team!

Lakeside Health is seeking a friendly, professional, and motivated Front Desk Associate to join our team! As an established multispecialty healthcare organization offering Orthopedics, Spine & Pain Management, and Physical Therapy, we are committed to exceptional patient care and a positive, supportive work environment.

We are looking for someone who enjoys helping people, thrives in a fast-paced medical office, and creates a welcoming and professional experience for every patient.

What We Offer

• Competitive wages based on experience
• Excellent benefits, including medical, dental, and vision insurance
• 401(k) retirement plan with company matching
• Paid vacation time and paid sick time
• Seven paid holidays annually
• Opportunities for career advancement and professional growth
• Supportive, team-oriented work environment
• Stability within an established, growing healthcare organization

Key Responsibilities

• Greet patients warmly and manage check-in and check-out
• Answer incoming calls and assist patients professionally
• Schedule and coordinate patient appointments
• Verify insurance information and patient demographics
• Collect copayments and patient balances
• Maintain accurate electronic medical records
• Communicate with physicians, providers, therapists, and clinical staff
• Assist with referrals, paperwork, and administrative duties
• Maintain patient confidentiality and comply with HIPAA regulations
• Help ensure smooth daily front office operations

What We’re Looking For

• Friendly, outgoing personality with excellent customer service skills
• Dependable, punctual, and professional
• Strong communication, organization, and attention to detail
• Ability to multitask in a busy healthcare environment
• Computer proficiency and willingness to learn new systems
• Positive attitude and ability to work independently and as part of a team
• Previous medical office or front desk experience preferred
• Electronic medical records and insurance verification experience a plus

Why Choose Lakeside Health?

Our employees are essential to our success. Across Orthopedics, Spine & Pain Management, and Physical Therapy, team members have opportunities to develop new skills and grow within the company. Our front desk associates make the first impression, and we value professionalism, compassion, and positivity.