Front Desk Associate

Gold's Gym - VA/MD/SC; James Island (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Flexible schedule

Free uniforms

Job summary

Gold’s Gym is seeking a Front Desk Associate to warmly greet members and guests, provide information about gym operations, and support staff with daily administrative tasks. This role emphasizes strong customer service, clear communication, and teamwork to uphold the club’s standards.

The Front Desk Associate will also explain gym policies, perform basic cash-handling duties, and maintain an organized, welcoming front area. CPR certification is required to ensure readiness in emergencies.

Qualifications

• CPR certification required.
• Strong customer service skills with the ability to communicate effectively with staff and members.
• Ability to understand and explain gym policies and basic accounting/cash handling procedures.

Responsibilities

• Greet and direct members, guests and staff as they enter the gym.
• Assist members and address inquiries about gym operations and policies.
• Perform various administrative duties and maintain the gym's appearance; multitask with team members.

Skills

Customer service

Communication

Cash handling

Computer skills

Detail oriented

Job description

Benefits:

• 401(k)
• Employee discounts
• Flexible schedule
• Free uniforms

Front Desk Associate

The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties.

This detail-oriented individual will possess excellent customer service skills and the ability to communicate effectively with both staff and members. Ability to understand and explain the policies of the gym and basic accounting principles, cash processing procedures and computer skills required. Flexibility of taking on multiple tasks at a time, along with maintaining the overall appearance of the gym while working with other team members.

Gold’s Gym will continue to change lives by helping people reach their individual potential. Join the team in getting us where we need to go and you’ll see no limit to your career potential.

Current CPR Certification is required.