Front Desk Associate

Genesis Health Clubs; Evansville (IN); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

401(k) matching

Complimentary club membership

Employee discounts

Opportunities for advancement

Company parties

Job summary

Genesis Health Clubs is hiring Front Desk Associates for Tri-State Athletic Club in Evansville, IN. Roles include greeting members, answering questions, processing guest visits, and supporting a welcoming club atmosphere.

This position offers both part-time and full-time opportunities with pay $12-$14 per hour based on shift, experience, and responsibilities. Ideal candidates bring friendly, reliable customer service skills and comfort with club systems.

Qualifications

• Excellent customer service and communication skills.
• Reliable, punctual, and professional.
• Able to use computers and learn club systems.
• Experience handling cash and card transactions.
• Able to multitask in a busy front desk.
• Able to work independently and as part of a team.
• Evenings, weekends, and holiday availability.
• Current CPR certification or willingness to obtain within 60 days.

Responsibilities

• Welcome and check in members and guests with a friendly, professional attitude
• Assist members with questions about the club, programs, and amenities
• Answer incoming calls, take messages, and direct calls appropriately
• Process guest visits and basic member transactions
• Build relationships with members and help create a welcoming club atmosphere
• Maintain a clean, organized, and professional front desk area
• Communicate member questions or concerns to the appropriate department
• Follow club procedures and help maintain a safe environment
• Respond quickly and appropriately when unexpected situations arise
• Work together with other departments to provide an exceptional member experience

Skills

Customer service

Communication

Punctual

Cash handling

Credit card processing

Multitasking

Team player

Evenings & weekends

CPR certification

Computer skills

Job description

Benefits

• Opportunity for advancement
• 401(k) matching
• Company parties
• Employee discounts

Front Desk Associate - Genesis Health Clubs | Tri-State Athletic Club - Evansville, IN

Part-Time & Full-Time Opportunities Available

Pay: $12-$14 per hour (based on shift, experience, and additional responsibilities)

Be the First Impression of Tri-State Athletic Club

Genesis Health Clubs is looking for friendly, dependable, and energetic Front Desk Associates to join our team at Tri-State Athletic Club in Evansville.

Our front desk team is at the center of the member experience. You’ll be one of the first people our members see when they arrive and one of the people they count on for assistance throughout their visit. We’re looking for individuals who enjoy working with people, bring a positive attitude to work, and take pride in providing outstanding customer service.

What You’ll Do

• Welcome and check in members and guests with a friendly, professional attitude
• Assist members with questions about the club, programs, and amenities
• Answer incoming calls, take messages, and direct calls appropriately
• Process guest visits and basic member transactions
• Build relationships with members and help create a welcoming club atmosphere
• Maintain a clean, organized, and professional front desk area
• Communicate member questions or concerns to the appropriate department
• Follow club procedures and help maintain a safe environment
• Respond quickly and appropriately when unexpected situations arise
• Work together with other departments to provide an exceptional member experience

Who We’re Looking For

We want people who are reliable, outgoing, professional, and comfortable interacting with a wide variety of people. You should enjoy being part of a team while also being able to take initiative and stay productive on your own.

Previous customer service, hospitality, retail, or front desk experience is preferred, but we're willing to train the right person with a great attitude and strong work ethic.

Qualifications

• Excellent customer service and communication skills
• Dependable, punctual, and professional
• Comfortable using computers and learning club systems
• Ability to handle cash and credit card transactions
• Ability to multitask in a busy environment
• Ability to work well independently and as part of a team
• Availability for evenings, weekends, and holidays as needed
• Current CPR certification or willingness to obtain within 60 days of hire

Physical Requirements

• Ability to stand for extended periods
• Ability to lift up to 35 pounds as needed
• Ability to communicate effectively with members, guests, and coworkers

Why Join Genesis Tri-State?

You’ll work in one of Evansville’s premier athletic clubs as part of a team focused on creating a great experience for our members. Genesis also offers a complimentary club membership, employee discounts, opportunities for advancement, and the chance to build a career with one of the largest privately owned health club companies in the country.