Front Desk Associate

Equity LifeStyle Properties, Inc.; Emerald Isle (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in resort communities is seeking a Front Desk Associate in Emerald Isle, NC. The role involves providing exceptional customer service, processing payments, and ensuring office efficiency. Join a team that values guest experiences and offers a comprehensive benefits package.

Benefits

Medical Plans

Dental Plans

Vision Plans

401(k) Employer Match

Paid Vacations

Paid Holidays

Paid Sick Time

Qualifications

• 1+ years of experience in customer service.
• Exceptional customer service skills.

Responsibilities

• Provide information to guests and residents.
• Process payments and deposits.
• Address conflicts and solve problems promptly.

Skills

Customer Service

Organizational Skills

Attention to Detail

Computer Literacy

Education

High School Diploma

Job description

Join to apply for the Front Desk Associate role at Equity LifeStyle Properties, Inc.

ELS is hiring for the position of Front Desk Associate in Emerald Isle, North Carolina.

What You’ll Do

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.

Your Job Will Include

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Experience & Skills You Need

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

In return for your skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

Visit our website at www.equitylifestyleproperties.com for more information about our resort communities.

As an Equal Opportunity Employer, we welcome all applicants.