Front Desk Associate

Retrofitness, LLC; Deer Park (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading fitness company seeks a Front Desk Associate to create a welcoming environment for members and handle various operational tasks. This role involves checking in guests, selling memberships, and providing excellent customer service in a team-oriented and fun setting. With flexible hours and advancement opportunities, join us in making fitness accessible to everyone!

Benefits

401(k)

401(k) matching

Health insurance

Flexible schedule

Free membership

Bonus based on performance

Opportunity for advancement

Qualifications

• Preferred customer service or front desk experience.
• Comfortable with upselling and helping members.
• Energetic and positive attitude.

Responsibilities

• Welcome and check in all members and guests.
• Sell memberships, smoothies, supplements, and personal training.
• Keep the front desk area clean, stocked, and on-brand.

Skills

Customer service

Organization

Positive attitude

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance
• Wellness resources

The Front Desk Associate is the first face people see when they enter the club. You will help create a great first impression handle member requests and promote services that help people reach their fitness goals.

What You Will Do

• Welcome and check in all members and guests
• Sell memberships smoothies supplements and personal training
• Answer questions resolve billing issues and track front desk activity
• Keep the front desk area clean stocked and on-brand
• Support day-to-day operations and team communication
• Create a fun professional and helpful experience for everyone

What We Are Looking For

• Customer service or front desk experience preferred
• Comfortable with upselling and helping members
• Organized energetic and positive attitude
• Available to work early mornings evenings and weekends

Why You Will Love It

• Flexible schedule and opportunity for advancement
• Free membership and uniforms
• 401k eligibility
• Health benefits available for qualifying employees
• Fun team environment with room to grow

Compensation

• Hourly
• Exact pay range determined by location and experience

Ready to lead from the front Apply now and take the next step in your leadership journey with Retro Fitness